Whether it's a theater performance, a popular spin class, or your favorite podcaster trying to stream, everyone needs help producing dynamic live video. It's a complicated and technical process, static webcams no longer cut it, and a proper production crew is an impractical solution.

LiveControl has created a video production studio in the cloud. Our clients install our 4k multi-camera setup into their venue, home, or office, and our team fully produces video entirely in the cloud. Completely live and with just the click of a button, we can make your graduation speech or home cooking show look like a Netflix special, all for a fraction of the cost of a typical production crew.

About The Job

As Production Specialist, you will be responsible for ensuring that clients receive the best onboarding and production experience. You will be working with thousands of venues across the country to make sure they have a successful LiveControl installation. In a given week, you will be creating specs for how a venue should be set up, adjusting their lighting to get the best video quality, and working with installers on how to set up the LiveControl system. You will also handle production syncs with clients: is their audio delayed? Is their lighting off? You are a master of audio, video and lighting, and can help adjust camera settings or make recommendations on the best lighting.

What you'll do:

• Onboard new clients: hardware setup, networking/cabling vendor coordination, software setup/calibration, and testing (rehearsals)
• Advance technical syncs with clients (lighting, audio, etc)
• Fulfill pre-installation processes: installer recommendation, camera placement recommendations from client facility blueprints and/or photos, etc.
• Manage & add to our growing list of regional preferred installers
• Meet and exceed established client service standards
• Identify and correct any issues to ensure client satisfaction is achieved before their first LiveControl service
• Champion solutions for LC clients whether it’s a unique workflow or unorthodox setup
• R&D & implementation of advancements/updates/improvements to LiveControl equipment, workflow, etc.
• Research industry trends & apply learnings to role at LiveControl
• Periodic travel to support on-site installations, working with an A/V integrator and the client to determine the best camera placement, assist with lighting and audio settings, and calibrate our equipment

Who you are:

• 3-4+ years of experience in AV/Production/IT/Networking
• Previous experience working with AV equipment ideally with high-level of proficiency in audio, lighting, and video
• Strong AV technical background with expertise in IT Infrastructure
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Superior verbal and written communication skills
• Strong Windows/PCs skills
• Process-driven and detail-oriented
• Self-starter/ ability to recognize what needs to be done and figure out how to do it
• Challenges excite you and you have a track record of breaking through walls on your way to success
• A desire to learn new technologies, discuss new ideas, and work collaboratively
• Positive attitude!

Pluses:

• Skilled in Cable Termination 
• You love video and the potential for it to impact all industries
• You know the difference between RTMP/HLS/NDI/SRT/WebRTC
• You love to create training manuals, guides, etc.
• You love to define best practices and standard operating procedures
• Previous experience working with OBS (Open Broadcaster Software), vMix, etc. + passion for live streaming

Perks & Benefits:

• Fully paid healthcare - including dental, vision, and more

• Unlimited PTO

• 401(k) plan provided

• A focus on learning and growth, we offer annual skill development reimbursements

• A fully remote-friendly environment and workflow, work anywhere within the United States

• Monthly home office stipend

At LiveControl, we're looking for people with passion, creativity, integrity and trust. You're encouraged to apply even if your experience doesn't precisely match the job description. We’re open to all backgrounds and careers, including those that have taken some extraordinary twists and turns.