Consultant, Claims - Indemnity Technical Specialty (Environmental Claims Unit)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.

What to expect: The Environmental Claims Unit (ECU) is currently looking to add an experienced senior-level environmental claim professional to their team. In this role, you will work closely with our internal counsel and on-staff Environmental Engineer and you will handle some of the most novel and interesting claims within the industry.

Job Description Summary

Our team handles some of the most unique and interesting insurance claims at Nationwide. Do you have deep insurance industry knowledge, good negotiation skills and understand litigation? If you like variety in your work, have desire to collaborate and bring fair resolution to sophisticated specialty claims, we want to hear from you!
As a Claims Consultant, we'll count on you to investigate and maintain specialty claims-asbestos, toxic tort, sexual molestation and/or pollution. We'll count on you to ensure the best possible measures are taken to minimize claims liability.

Job Description

Key Responsibilities:

• Assists with the review and approval of all coverage decisions and all settlements.

• Provides reserve analysis to ensure timely and accurate case reserves according to optimal claims practices.

• Negotiates claims for settlements in excess of $2.0M up to $30.0M.

• Maintains current knowledge of assigned insurance lines, court decisions which may impact the claims function, current guidelines and policy changes and modifications. This may require attendance at various seminars or training session

• Serves as internal consultant and subject matter authority for assigned specialty.

• Creates and analyzes severe incident reports, reinsurance reports and provides information to corporate office, Claims Management and Underwriting.

• Works with Actuarial to identify short and long-term trends to forecast claims payouts, in terms of timing amounts.

• Manages defense counsel in all lawsuit activities from inception throughout the life of the claim.

• Provides advice, counsel and training to Claims Representatives of all levels. Provides specialized training and consultation to non-claims areas as requested.

• Assists with establishing unit goals that are consistent with Nationwide Indemnity goals, mission and objectives. Responsible for achieving goals.

• Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director. 

Typical Skills and Experiences:

Education: Undergraduate studies in related field; professional/technical insurance and claims coursework preferred. 

License/Certification/Designation: State licensing where required. Studies toward professional designations, such as ARE, CPCU, IIA and/or AEI preferred. 

Experience: Eight years of specialty claims experience preferred. 

Knowledge, Abilities and Skills: Understanding of regulatory and legal issues that relate to environmental and other specialty claims. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Ability to lead and train employees in all aspects of specialty claims review. Advanced verbal and written communication skills for interaction with technical professionals, insureds, federal agencies, the legal profession and other insurance companies. Ability to handle and prioritize multiple assignments. 

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the business unit executive and Human Resources. 

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Must be able to make physical inspection of loss sites, work irregular hours and travel with possible overnight requirements. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Credit/Background Check: Due to the fiduciary account abilities within this job, a valid credit and/or background check will be required as part of the selection process. 

We currently anticipate accepting applications until 08/28/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

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For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Consultant, Claims - Indemnity Technical Specialty : $95,000.00-$197,000.00

The expected starting salary range for Consultant, Claims - Indemnity Technical Specialty : $106,000.00 - $158,000.00