Community Financial Specialist

Job Title: Community Financial Specialist
Reports to: Community Financial Manager
Department: Property Management
Non/Exempt: Exempt
Update Date: January 2025

Summary of Position:
The Community Financial Specialist will support the Community Financial Manager in the oversight and management of the financial and operational aspects of the assigned apartment communities while always providing an elevated level of customer service.

Principal Duties and Responsibilities:

• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease terms. Follow the Company’s established procedures related to evictions by following proper notice requirements, eviction of residents and working with onsite team for proper delivery.
• Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining Community Manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor and accounting.
• Complete Review Notes monthly, working with CM and accounting team on invoice accruals and reclasses.
• Complete variance analysis monthly, working with CM and accounting team on appropriate variance explanations according to community PMA.
• Review financial records for compliance with accepted policies and procedures.
• Complete accurate and timely monthly, quarterly, and year-end closing processes.
• Review a variety of reports for accuracy and completeness.
• Complete Change of Address requests for all Quarterra communities and work with AP on refunds and re-issues.
• Work with AP on final account statements for sold communities. Complete vendor setups, exemptions for past residents, and respond to FAS questions.

Education and Experience Requirements:

• High School diploma or GED required.
• Bachelor’s degree in Business Administration or related field preferred.
• 2 -3 years of management experience within Property Management.
• Familiar with computerized financial and word processing software.
• Proven team player that can work quickly, accurately, and independently in a fast-paced environment.
• Ability to prioritize and manage multiple tasks simultaneously.
• Highly organized with exemplary attention to detail.
• Strong analytical skills.

Additional Requirements:

• Ability to work in excess of 8 hours per day and/or 40 hours per week, including nights and weekends as necessary to meet deadlines.
• Valid driver’s license.

Physical Requirements:

This is primarily a sedentary office position which requires the Community Financial Specialist to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the associate. Duties, responsibilities, and activities may change at any time with or without notice.