Commercial Card Business Analyst - Payments - Associate

Job Description
Begin a fulfilling and challenging career as a Business Analyst I with our dynamic team. You'll have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career.
As a Business Analyst I within JPMorganChase, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. You will utilize your advanced understanding of data analytics and automation technologies to identify patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. Additionally, you will leverage your advanced computer literacy and digital proficiency to improve processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will significantly impact team and departmental goals, contributing to the overall success of the firm.
Job responsibilities

• Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
• Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
• Provide insights and recommendations to team members, ensuring tasks and responsibilities align with project objectives for efficient and effective outcomes.
• Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
• Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders.

Required qualifications, capabilities, and skills

• Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
• Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
• Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
• Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
• Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
• Provide quality service to customers through continuous communication.
• Understanding of software delivery lifecycle and skills in industry-standard methodologies and related tasks.

Preferred qualifications, capabilities, and skills

• Proficient in leveraging artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable insights for strategic decision-making.
• Skilled in implementing automation solutions to streamline business processes and improve operational efficiency, with experience in technology/process release management.
• Proficient in applying customer service and conflict management skills to understand client needs, deliver tailored solutions, and facilitate effective collaboration in a team environment.
• Capable of crafting clear and effective prompt writing to guide data analysis, ensuring consistent outcomes, and contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.