Commercial Billing Analyst III - Remote

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Job Title

Commercial Billing Analyst III - Remote

Requisition Number

R7133 Commercial Billing Analyst III - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 19 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Billing Analyst III! 

Your Role:

The Billing Analyst plays a crucial role within the Mobilitas Billing & Payments Team, providing comprehensive support in all aspects of transaction processing. This position requires efficient collection and processing of data to generate accurate and timely invoices, while maintaining excellent communication both internally and externally. The Billing Analyst will gain valuable knowledge of property and casualty operations, billing and payment procedures, and company policies by adhering to established guidelines. Collaboration with various Mobilitas teams and close interaction with broker resources are essential components of this role. Reporting directly to the Mobilitas Billing Manager, this position offers an opportunity to contribute to the seamless functioning of the billing department.

Your Work:

• Identify opportunities to automate and streamline billing processes to improve efficiency and accuracy. This could involve implementing billing software or developing standardized templates for invoices.

• Work with stakeholders to establish KPIs for the billing and payment department. This will help measure performance and identify areas for improvement.

• Utilize your expertise in billing analytics to analyze data and generate reports that provide insights into billing trends, customer behavior, and potential revenue opportunities. This will help inform decision-making and drive business growth.

• Continuously improve the billing and payment experience for Mobilitas customers. This could involve implementing self-service options, providing proactive communication about billing changes, and offering personalized support to address customer concerns.

• Take the initiative to identify areas for process improvement within the billing and payment department. This could involve conducting regular audits, seeking feedback from stakeholders, and implementing changes to optimize efficiency and accuracy.

• Share your knowledge and expertise with junior staff members to help them develop their skills and improve their performance. This could involve providing training sessions, offering guidance on complex billing issues, and fostering a culture of continuous learning.

• Keep yourself informed about the latest trends and best practices in billing and payment processes. This will help you stay ahead of the curve and identify opportunities for innovation and improvement.

Required Experience, Education and Skills:

• 4+ years supporting billing and invoice activities.

• Bachelor's degree in a related area or an equivalent combination of education and experience.

• Knowledge of Commercial insurance and operations.

• Experience working with sensitive customer information and data management procedures.

• Knowledge of the Property and Casualty invoicing process.

• Familiarity with the Insurance industry.

• Knowledge of basic billing and accounting concepts.

• Strong attention and focus on detail.

• Communication and business writing skills.

• Analytical and organizational skills.

• Command of Microsoft Excel, including use of formulas.

What would make us excited about you?

• Outstanding technical PC skills; thorough knowledge of all applicable office machinery and procedures.

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)

• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)

• Travels as needed for role, including divisional / team meetings and other in-person meetings.

• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Mobilitas Careers    

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.   

Join us if you…  

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.  

• COMMIT to being there for our customers and employees.  

• CREATE a sense of purpose that serves the greater good through innovation.    

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!  Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.  

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] 

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.  

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.  

Mobilitas is an equal opportunity employer.    

The national average salary range for this position is $74,250.00 – $82,500.00 annually. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $66,870.00 – $99,000.00 annually. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay.  

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.  

Must have authorization to work indefinitely in the US 

Please note we are hiring for this role remote anywhere in the United States with the following exceptions:  Hawaii and Alaska. 

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