Collateral Manager

Come join our amazing team and work onsite in our new office in Orange, CA!

The Collateral Manager will be responsible for the oversee the day-to-day activities of a collateral operations team, ensuring the efficient management of assets being certified, re-certified, and/or bought out of agency securitizations. This role is critical in supporting Carrington Capital Markets and Treasury in timely and effectively managing collateral inventory and clearing collateral exceptions. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $85,000 - $95,000 Annual+ Annual Bonus. Pay is based on job-related knowledge, skills, experience, and other relevant factors.

What you'll do:

• Lead and mentor a collateral operations team, creating an engaging and collaborative work environment that encourages creativity, teamwork, and professional growth. Promote a culture where team members feel valued and motivated to contribute their best.
• Monitor and manage team and individual performance to ensure compliance with agency standards and organizational goals. Conduct regular performance reviews and provide instruction, feedback, tools, and resources to enhance individual and team effectiveness.
• Oversee the handling of exception reports from custodians, ensuring timely resolution of issues related to missing, incorrect, or unrecorded documents, including mortgages, notes, bailee letters, and assignment chains.
• Collaborate directly with internal and external clients to address inquiries and resolve collateral-related issues, ensuring that client needs are consistently met.
• Assist in preparing for annual portfolio audits, ensuring documentation is complete and compliant. Implement corrective actions based on audit findings to strengthen processes.
• Work with IT and other departments to lead and/or support technology initiatives that enhance collateral operations. Provide vision, direction, and requirements on system enhancements and report generation.
• Oversee the preparation of collateral related documentation to meet specified review criteria standards. 
• Supervise the preparation of collateral-related documentation to meet review criteria standards. Ensure that the team accurately addresses complex collateral issues and corrects any documentation errors.
• Monitor and evaluate collateral operations to ensure adherence to service standards, policies, and procedures. Proactively identify and implement process improvements to enhance operational efficiency and compliance.
• Partner with Capital Markets, Treasury, Secondary Marketing, and custodians to ensure clear collateral positions. Facilitate effective communication to resolve issues and streamline operations. 
• Establish and track key performance indicators (KPIs) to assess team performance and operational effectiveness. Report regularly to senior management, highlighting achievements and areas for improvement.
• Ensure specific functions are carried out across the department (terminations, scanning, etc.)
• Perform other duties as assigned.

What you'll need:

• High school diploma or equivalent.
• Minimum 5+ years collateral related activities experience in the Credit, Banking, Mortgage Servicing, or related industry required.
• Previous supervisory experience required.
• This position is onsite in Orange, CA!

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

#Carrington 

#LI-GV1