Cloud Operation Engineer

JOB SUMMARY

This job is a strong advocate of cloud technology and engineering support necessary to drive the organization's next-generation technologies. The intermediate level incumbent works to adopt, expand, maintain, and optimize cloud usage across the organization through engineering support of cloud technologies and through automation builds and related technologies. The incumbent owns support and engineering of cloud solutions and must stay current with new cloud offerings to continue to produce expected corporate results.

ESSENTIAL RESPONSIBILITIES

• Engineer & implement cloud-based technical architectures, migration approaches, deployment of cloud resources and application optimizations that utilize automation technologies, sound redundant solutions and enable business objectives.
• Works to define cloud resource procurement and performance patterns through  monitoring and tracking of usage and trends to optimize cloud spend & resource efficiency.
• Proposes ideas, designs, and solutions to senior or lead engineers to further cloud service utilization and optimization.
• Develops automation scripts and other repeatable patterns to enable application and service teams to deploy software and services into cloud environments.
• Performs research and analysis required for new cloud deployment proposals, existing cloud service modification, and other new cloud adoption to ultimately provide sound recommendations on best course of action.
• Level 2 Incident, problem and change management as it pertains to the responsibilities of the cloud operations engineering team.
• Develop documentation to support operations process, procedures and implementations.
• Other duties as assigned or requested.

EDUCATION
Required

• Bachelor's Degree in Cloud Computing, Computer & Information Science, Computer Engineering, Information Systems, Information Technology, or closely related discipline

Substitutions

• None

Preferred

• None

EXPERIENCE

Required

• 3 years with at least two modern programming languages (Java, JavaScript, BASH, PowerShell etc.) 
• Experience doing operational support of at least one of the following cloud service providers for an organization:  Google Cloud Platform, Azure or Amazon Web Services.

Preferred

• Experience producing code that is fault-tolerant, efficient, and maintainable
• Experience designing, building, and deploying scalable cloud-based solution architectures through automation tools like Terraform or Ansible for example and versioning control via GitLab or similar tools.  
• Experience with standard IT security practices such as identity and access management, data protection, encryption, certificate and key management
• Knowledge of containerization and container orchestration technologies such as Google Kubernetes Engine (GKE).

LICENSES or CERTIFICATIONS

Required

• GCP, AWS, Azure or other Cloud Service Certification

Preferred

• Terraform, Ansible or other, similar tool certification

SKILLS

• Demonstrates ability to achieve stretch goals in a highly innovative and fast-paced environment.
• Ability to speak and write English fluently and idiomatically.
• Strong scripting experience along with interest and ability to learn other programming languages as needed.
• Gitlab or other versioning control tools and processes.
• Kubernetes or other Container orchestration technologies
• Terraform, Ansible, or other automation technologies
• Knowledge of infrastructure concepts, such as OS, Virtualization or Networking

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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