CLINICIAN LEAD

POSITION TITLE: Clinician Lead, Physician

REPORTS TO (TITLE): Medical Director

SALARY RANGE:   MD/DO $218,010 - $263,380 DOE

Join Us! United in heart, health, and justice, Santa Rosa Community Health (SRCH) provides high-quality, culturally responsive health care that meets the diverse needs of our community. Every day, we open our doors to care for patients in a way that honors them and meets their health care needs. We welcome everyone with compassion and respect for their culture, language, identity, and values—no matter what. Since our founding date, over 40,000 children, youth, families, adults, and elders rely on SRCH for the medical, dental, and mental health care and wrap-around services they need to get and stay well. 

The ideal SRCH clinician is drawn to broad-based, full-spectrum primary care, including pediatrics, adult and geriatric care.  SRCH prides itself on being a regional leader in preventive care services, as we regularly score in the top bracket of our managed Medi-Cal (Partnership Health Plan) quality improvement measures. 

Job Summary: The Clinician Team Lead works closely with the Medical Director, Site Director, and Clinic Manager to ensure effective and efficient clinic operations of their respective office/clinic and to promote a work environment that supports the wellbeing of provider and support staff aligned with the mission, vision and goals of Santa Rosa Community Health. In collaboration with the Leadership Team, the Clinician Lead will contribute to the development of SRCH clinical standards and improvement of systems and clinic workflows. The Clinician Lead will partner with clinicians and support staff to develop a strategic plan for the clinic, implement clinical standards and honor the commitment to providing high quality patient care.

Specific Tasks/Duties Include: 

• Support medical director by:
  • contributing to maintenance and improvement in the quality of all services provided by the clinic
  • organizing and leading site meetings of clinicians and of teams

• Improve and maintain access to care and information for patients, community groups, and clinic staff by 

• helping providers with soft landings
• working with providers to ensure that there are sufficient providers onsite
• participate in provider recruitment
• engaging in problem solving when several providers want the same days/weeks of PTO

• Communicate regularly with both leadership and direct reports ensuring engagement and collaboration
• Facilitate the building of highly functioning care teams
• Participate in clinically relevant meetings, committees and work groups including but not limited to

• site based meetings such as Clinical Leadership team meetings, Clinical Operations team meetings, site Quality Improvement meetings
• cross site meetings such as Lead Clinician Collaboration Group meetings, Immunization Committee, Pharmacy and Therapeutics Committee, Medical Assistant Workgroup

• Work closely with the Site Direction and Clinic Manager to improve clinic systems
• Manage performance of direct reports by: 
  • Ensure that each clinician is provided a high-quality annual review in collaboration with the Medical Director and Ops team

• Meeting with direct reports no less than quarterly (1 hr. annual review, and three 30 min meetings) 
• Assess for secondary trauma or burnout 
• Use data to assess and manage:
  •  Performance - including visit targets, cycle times, efficiency, timeliness of documentation and panel and in basket management according to SRCH and site standards
  • Burden and equity of work using the available tools (e.g., Panel data, Signal, EPIC and OCHIN reports)

• Participate in ongoing training at the request of the medical director
• Mentor new providers
• Assure that each clinic session has a designated provider willing and available to the clinic staff to answer questions and/or sign papers in a timely manner and do soft landings when needed
• Other duties as assigned

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Minimum Qualifications:   

Education: 

• Board certified or Board eligible Physician with active CA license and DEA

Experience:

• Leadership experience preferred.
• Experience working as a Primary Care Clinician in a Team; ideally in an FQHC or similar environment.

Knowledge and Skills:

• Demonstrates proficiency with all tasks on the current Clinician Lead competency list
• Demonstrates knowledge of compliance issues within the community clinic environment
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures
• Complies with HIPAA policies
• Strong interpersonal skills with the ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds
• Demonstrates ability to give feedback to peers in a constructive manner
• Experience and proficiency with Epic
• Experience with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
• Excellent verbal and written communication skills
• Ability to communicates respectfully with co-workers and effectively in team settings
• Ability to work independently and as part of a team
• Good judgment, problem solving and decision-making skills

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. 

Physical Requirements:   

While performing the duties of this job, this position is frequently required to do the following:  

• Use standard office equipment and access, input, and retrieve information from a computer 
• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population
• Give and follow verbal and written instructions with attention to detail and accuracy
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information
• Vision: see details of objects at close range
• Coordinate multiple tasks simultaneously
• Reach forward, up, down, and to the side 
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day
• Lift up to 20 pounds
• Travel to other offices and community locations

SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.