Clinical Training and Education Manager (Endoscopy) Charlotte or Nashville

Work Shift:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

ESSENTIAL FUNCTIONS PERFORMED

1.    Educates Merit’s global sales force (domestic and international) and various employees on Merit's products and their applications in the field through classes and sales meetings.
2.    Trains and updates Merit’s worldwide dealers as new products are launched.
3.    Presents Merit product information at new hire orientation classes.
4.    Conducts assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
5.    Defines protocol and assists in the field assessment of new product market research trials (MRT’s).
6.    Develops and implements ongoing home-study training course to improve and maintain a high level of product and clinical expertise in the field sales organization.
7.    Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
8.    Writes and updates the sales training materials.
9.    Standardize & computerize (digitalize) sales training materials.
10.    Works with Product Managers to develop sales training and inservice videos.
11.    Answers clinical questions from doctors, technicians, sales representatives, etc.
12.    Supports sales and marketing efforts by inservicing key customers on Merit products.
13.    Works in the field as need requires to support and train clinicians on the use of Merit products and to trouble shoot product related issues in the field.
14.    Maintains “global” product support and promotional materials, such as catalogs, sales training binders, video training.
15.    Writes technical papers to support new emerging markets, segments and niches.
16.    Defines, coordinates and executes Symposiums and other clinical education events.
17.    Develops value added CEU credits to augment sales effort.
18.    Performs other duties and tasks as required.

ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS

•    Lifting -- Not to exceed 50 lbs. -- local practice may apply
•    Writing
•    Sitting
•    Standing
•    Bending
•    Visual acuity
•    Color perception
•    Depth perception
•    Reading 
•    Field of vision/peripheral

SUMMARY OF MINIMUM QUALIFICATIONS

•    Education and/or business experience equivalent to a related Bachelor's Degree.
•    A minimum of six years of hands-on medical experience, with three of those years of clinical training experience.
•    Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
•    A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
•    Good analytical skills and the ability to understand complex issues.
•    Excellent organizational skills and the ability to coordinate large programs.
•    Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

 PREFERRED QUALIFICATIONS

•    Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician.
•    Medical product sales and sales training experience.

COMPETENCIES

•    Product training
•    Sales training manual writing and preparation
•    Skill assessment testing
•    Training curriculum/program development
•    Product trouble shooting
•    Interpersonal communication skills

COMMENTS

Infectious Control Risk Category I:

The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs.  Risk category I states employment and procedures that will require exposure.

As an eligible Merit employee, you can expect the following:

* Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights

* Medical/Dental & Other Insurances (eligible the first of month after 30 days)

* Low Cost Onsite Medical Clinic

* Two (2) Onsite Cafeterias

* Employee Garden | Gardening Classes

* 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays

* 401K | Health Savings Account

To see more on our culture, go to www.merit.com/careers.

Military Veterans are encouraged to Apply.

Merit is a proud Utah Patriot Partner committed to hiring our Veterans.