Clinical Resource Manager

Clinical Resource Manager - Advanced Wound Care (West Coast)

Who We Are

Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer

Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.

Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment.  As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.

About the Role

Essity is looking for an experienced Clinical Resource Manager – Advanced Wound Care. The Clinical Resource Manager is responsible for developing and delivering educational programs to clinical staff to ensure successful implementation and usage of our products. You will collaborate with cross-functional teams to identify customer needs of medium-sized regional customers and develop training programs that align with their clinical objectives. Your responsibilities will also include identifying opportunities to up-and cross-sell our products as part of the training process through educational activities and developing account plans to drive growth. The ideal candidate will have excellent communication and presentation skills, possess a wound care certification, and the ability to drive business growth through successful education and account management. In this role you will work closely with the Regional Sales Manager of the West Coast to provide clinical support to the Field Sales Team.

This will be a remote position responsible for covering the West Coast regions. The ideal candidate should live in the aligned Essity Regional structure and ability to travel often.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

• Provide education and consultation in support of customer needs and sales goals

• Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison).

• Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts.

• Assess customer needs and develop tools and strategies to resolve issues.

• Assist in the development and delivery of Clinical Education programs and product-related education to support key customers.

• Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions.

• Follow-up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation.

• Collaborate with critical functional areas within Advanced Wound Care

• Provide clinical and professional expertise to internal and external customers.  Interacts with senior personnel on significant technical matters, policies and plans that require coordination between organizations.

• Provide customer feedback to corporate teams to improve new and existing products.

• Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas.

• Serve as an education and clinical resource for advanced wound products for the Field Sales team.

• Develop and enhance clinical and market expertise

• Maintain active involvement in key professional organizations.

• Support professional organizations by actively presenting at regional and national meetings.

• Collaborate with customer/KOLs present and publish clinical experiences with AWC products

• Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment.

• Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence.

Who You Are

• Minimum of 5 years' experience in wound management

• Registered Nurse or comparable work experience

• Bachelor’s degree or comparable work experience

• Advanced Wound Management Certification

• 75% travel expected

• Overnight travel required

• Excellent communication

• Excellent organizational skills

• Teaching experience

• Basic computer skills

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits

$80,000 - $95,000 annual salary range + annual incentive bonus + benefits

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

Along with competitive pay you will be eligible for the following benefits:

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

• Wellness program provided through Rally

• Healthcare and Dependent Care Flexible Spending Accounts (FSA)

• 401(k) with employer match and annual employer base contribution

• Company paid Basic Life, AD&D, short-term and long-term disability insurance

• Employee Assistance Program

• PTO offering with Paid Holidays

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process please contact [email protected]

Together, we are improving lives, every day

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.