Clinical Representative - Orange County, CA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
• Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
• Develop and maintain expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Deliver a high standard of professionalism, service, and compliance in all customer interactions.
• Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account.

• The Company maintains a highly competitive sales incentive compensation program.  Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.                                 
• This position is eligible for either a company car or a car allowance through the Company’s FLEET program. 
• Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
  • Caregiver Leave – 10 days
  • Volunteer Leave – 4 days
  • Military Spouse Time-Off – 80 hours

• For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
• This job posting is anticipated to close on Monday, June 8, 2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

• A bachelor’s degree plus a minimum of 3 years of relevant experience is required; alternatively, an associate degree or medical certification plus a minimum of 5 years of relevant experience may be considered.
• Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience is required.
• Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty is preferred.
• Demonstrated ability to learn and communicate technical and clinical concepts to physicians and clinical staff is required.
• Strong customer service, organization, and collaboration skills are required.
• Ability to work in all departments of the hospital and in ambulatory surgery center environments, including live patient cases and required protective equipment, is required.
• Hospital credentialing and compliance with customer access requirements are required.
• Ability to travel extensively, including overnight travel, up to 90% within the assigned territory is required.
• A valid driver’s license is required.
• Ability to work in a regulated environment in compliance with applicable quality and healthcare industry requirements is required.

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