Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.
NRS Insights is the data and analytics division of National Retail Solutions, powering a first-of-its-kind dataset built from real-time POS scan data across 32,000+ independent retailers nationwide—including urban c-stores, liquor stores, and bodegas.
We deliver shopper-level insights, category performance trends, and distribution visibility that mainstream sources often miss—helping leading CPG brands, agencies, and data partners make smarter decisions, close distribution gaps, and grow share in one of the most dynamic, multicultural retail channels in the U.S.
NRS Insights supports both standalone data licensing and integrated measurement for in-store and digital media campaigns. Clients rely on us for granular, actionable intelligence that reflects how real consumers shop outside of mainstream retail.
The Opportunity:
- We’re hiring a Client Success Manager to own client relationships, lead data execution, and drive cross-functional coordination—especially between clients and our technical/operational teams.
- This role is perfect for someone who brings a strong commercial mindset, thrives in a fast-paced environment, and knows how to translate strategy into action. You'll play a critical role in both delivering value and helping grow the business.
Key Responsibilities:
- Manage relationships with assigned clients in CPG, analytics, and retail media
- Translate business needs into clear deliverables for internal data and ops teams
- Lead execution of data products, recurring deliverables, and performance reporting
- Support sales outreach and early-stage conversations with new prospects
- Help elevate the output and development of junior team members through collaboration and guidance
- Identify upsell and expansion opportunities by tracking client usage and needs
- Troubleshoot issues and ensure a high standard of service and delivery
What You Bring:
- 3–6 years in Client Success, Account Management, or Strategic Partnerships
- Experience in CPG, data/insights, or retail media preferred
- Hands-on, roll-up-your-sleeves mentality—you’re not afraid to dig into the details to get things done
- Strong communicator, comfortable working across business and technical audiences
- Organized, proactive, and relentlessly resourceful
- Commercial mindset with the hustle to support growth and uncover new opportunities
- Comfortable managing multiple priorities in a fast-moving environment
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!
Similar Jobs
Cloud • Information Technology • Payments • Software • Database
The SVP of Finance will lead strategic financial operations, oversee financial planning and analysis, manage accounting functions, and drive fundraising efforts while developing financial models and insights for the company's growth.
Top Skills:
Gaap
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Product Manager, you'll develop UX-driven mobile and web applications, lead cross-functional teams, and enhance user experiences using data insights.
Top Skills:
Analytics ToolsMobile ApplicationsUx DesignWeb Applications
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Principal Data Scientist, you will analyze data to improve products, guide business strategy, and communicate insights to stakeholders.
Top Skills:
LookerMicrostrategyPythonRR-ShinySap Business ObjectsSQLTableau
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
