Client Growth Strategist

As a List Growth Strategist at Postscript, you will play a key role in driving List Growth success for our top brands. You will be responsible for crafting and executing end-to-end list growth strategies, ensuring our customers maximize their opt-ins through this high-impact channel. Working closely with our List Growth, Postscript Plus, and Customer Success teams, you will leverage best practices, A/B testing, and data-driven insights to optimize customer performance.

Your ability to build strong relationships, create compelling content, and implement innovative list growth strategies will make SMS the #1 revenue-driving channel for our customers. As a key member of the Postscript Plus team, you will take ownership of building, analyzing, and optimizing list growth strategies across multiple accounts. You will use data-driven insights to iterate quickly and make recommendations that maximize customer opt-in rates.

In this role, you will work directly with merchants, acting as their primary strategic list growth advisor, and collaborate closely with internal teams to leverage cutting-edge list growth strategies, including AI and Fondue. Your expertise will help shape innovative SMS programs that drive real business growth for our customers.

If you’re a results-driven marketer who loves identifying trends in data to develop strategies that drive revenue, we’d love to hear from you!

This position is fully remote.

• Content Excellence: Develop compelling pop-ups and calls to action that align with each customer’s brand voice and vision while continuously improving their list growth.
• Strategic Advisory: Establish strong advisory relationships with customers by executing best practices, brainstorming new strategies, and developing creative list growth campaigns.
• Customer Growth: Track, analyze, and iterate on customer performance to ensure rapid and effective scaling on the Postscript platform.
• Marketing Best Practices: Maintain expert-level knowledge of SMS marketing, e-commerce trends, and marketing technologies to help brands stay at the forefront of the industry.
• Industry & Product Expertise: Serve as a subject matter expert on Postscript products, features, and services, offering consultative guidance to both customers and internal stakeholders.

• 3+ years of experience in the direct-to-consumer space in a client facing role
• Proven experience in e-commerce and digital marketing (SMS marketing or copywriting are a plus)
• Passion for helping customers understand and execute effective digital marketing strategies that fuel customer acquisition/list growth
• Experience managing long-term client relationships, including working with decision-makers and senior stakeholders
• Strong operational, organizational, and process-driven mindset with the ability to meet tight deadlines
• Data-driven approach with strong analytical skills and a metrics-oriented mindset
• Ability to troubleshoot client challenges in real time 
• Excellent verbal and written communication skills

• Salary range of USD $62,000 to $80,000 base plus variable compensation and significant equity regardless of location
• High-growth startup - plenty of room for you to directly impact the company and grow your career!
• Remote first culture - work from home (or wherever!)
• Fun - We’re passionate and enjoy what we do
• Flexible paid time off
• Health, dental, and vision insurance

• Intro Call: You’ll hop on a quick call with the Recruiter so we can get to know you better — and you can learn a little more about the role and Postscript. 
• Hiring Manager Intro: You’ll hop on a quick call with the Hiring Manager so your future Manager can get to know you better — This is a great time to learn more about the team & position. 
• Homework Assignment: We will send over an exercise that challenges you to solve a problem & come up with a creative solution, or outline how you've solved a problem in the past. Get a feel for what you’ll be doing on a daily basis!
• Virtual Onsite Interviews: You’ll be meeting with 2-4 team members on a series of video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
• Final FEACH Interview: This is our interview to assess your ability to represent how you work via our FEACH values. As we build the #1 team in Ecommerce, we look for individuals who embody FEACH professionally and personally. We want to hear about this in your final interview!
• Reference Checks: We ask to speak with at least two references who have previously worked with you, at least one should be someone who has previously managed your work.Offer: We send over an offer and you (hopefully) accept! Welcome to Postscript!
• Offer: We send over an offer and you (hopefully) accept! Welcome to Postscript!

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