The Client Solutions Manager will oversee project management of complex campaigns, ensure client satisfaction, and integrate solutions with enterprise clients. They will proactively solve challenges and improve processes for client relationships.
About Vidsy
Vidsy is a multi-award-winning creative technology company, with hubs in London (HQ), NYC, LA, and Toronto. We’re building the ultimate platform for brands and Creators to team up and thrive together. Our platform empowers global brands to produce impactful video ads while giving Creators the tools, opportunities, and fair pay to work on amazing projects. We're building a different way to create; democratising creativity and empowering brands and Creators to build value together.
The Role
We’re looking for a Client Solutions Manager to join our LA (Malibu) based team. You’ll run complex projects with confidence, integrate Vidsy seamlessly into client workflows, and raise the bar for delivery standards. You’ll be the steady hand for both clients and internal teams, solving challenges before they escalate, turning project learnings into better processes, and building client trust in Vidsy. This is a fantastic opportunity for a strategic thinker and executor who thrives on solving problems, and has the gravitas to positively influence and lead clients.
At Vidsy, Client Solutions is about more than managing projects. We create experiences clients love, build reliance that makes us indispensable, and strengthen trust that fuels long-term client growth. If that excites you, we’d love to hear from you.
What You'll Be Doing
- Own end-to-end project management of complex campaigns and projects.
- Spot challenges early and implement solutions to keep delivery on track.
- Lead, implement and integrate Vidsy’s solution into Enterprise clients
- Share learnings from projects to improve how both clients and Vidsy work.
- Influence and guide teams to adopt better ways of working.
- Ensure clients consistently have positive, reliable experiences with Vidsy.
What We're Looking For
- Strong project management experience (campaigns, timelines, risks, outcomes).
- Proven ability to manage client relationships with credibility and confidence.
- Proven experience integrating solutions into large enterprise clients.
- A proactive, solutions-driven mindset with great attention to detail.
- Someone who is curious, collaborative, and thrives in fast-moving environments.
- Ability to understand the real “why” behind problems and solve them
- Leading with composure, confidence, and credibility, no matter the challenge.
Compensation & Package
💰 Salary between $90,000 to $120,000 dependent on experience
📈 Share Options
🩺 Private Healthcare
📥 401k
💻 Flexible working through our 'virtual-first' hybrid approach
🏝 25 days vacation plus Federal Days
😇 Annual Volunteer Day
♥️ Vidsy's growing well being offering & EAP
🍼 Enhanced parental leave policies
🌍 Your carbon footprint offset via our Ecologi partnership
Hybrid ‘Virtual-First’ Work Setup
Vidsy embraces a hybrid ‘virtual-first’ approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.
Diversity at Vidsy
We’re committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.
For more information on reasonable accommodations in the interview process please see THIS LINK
Similar Jobs
Security • Software
As a Client Solutions Manager, oversee project management of campaigns, manage client relationships, solve challenges, and ensure positive client experiences.
Top Skills:
Project Management
Digital Media
As a Client Solutions Manager, you'll develop strategic marketing proposals, manage project execution, and collaborate with various teams to drive revenue growth.
Top Skills:
CanvaComscoreGoogle AnalyticsKeynoteMicrosoft Office SuiteQuantcastShareableeSnagit
Insurance
The Client Manager maintains client accounts, manages communications, oversees claims, and seeks new business while ensuring high service levels.
Top Skills:
Agency Management SystemExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
