Coordinate client billing by running reports, investigating invoices on third-party billing portals, identifying and resolving billing exceptions, partnering with AR/Cash Applications/Credit, and recommending process changes to ensure timely client invoice submission.
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Position Overview:
The Client Billing Coordinator will partner with multiple Echo departments to identify, investigate and resolve billing exceptions, to ensure timely submission of client invoices. Job Duties & Responsibilities:- Run detailed and comprehensive reporting to provide insight into client billing status
- Investigate invoices on 3rd party billing portals to identify client billing exceptions
- Identify root cause of client billing exceptions, and resolve exceptions
- Suggest and implement client billing process changes to avoid exceptions
- Partner with AR, Cash Applications and Credit departments
- Basic excel skills (ex: VLOOKUPs, Pivot Tables, Formatting)
- Articulate and partnership focused communication skills
- Organized with strong attention to detail
- Collaborative and problem-solving focused
Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation
$26.00 per hourSimilar Jobs
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