Claims Project & Program Management Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Enterprise Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may be across multiple functional areas and are of strategic importance to the organization.

Key Responsibilities

• Engages appropriate stakeholders in risk identification and mitigation.
• Represents projects/programs and their objectives in all governance and gating forums.
• Customizes solutions for complex issues, typically involving enterprise-level considerations.
• Motivates others to embrace project challenges and inspires them to achieve goals while constructively evaluating their performance.
• Delivers clear, concise communication on complex projects and issues in a simplified style for any audience.
• Achieves project results through leadership and influence rather than authority; leverages organizational dynamics and communication skills to drive outcomes.
• Drives achievement of project/program success factors.
• Leads project execution by providing direction and oversight throughout the lifecycle to ensure business requirements are met.
• Directs strategic projects/programs of high complexity and impact.
• Manages high-complexity projects independently, without the need for external support or direction.

Work Location

• This position is a remote home-based role.
• Your home office does not need to be near an Allstate office, but it does need to be in the United States.
• Some travel is expected for this position. Candidates should be comfortable with travel based on business needs.

Preferred Experience

• External Management Consulting, Strategic Business Development (SBD) and Finance experience a plus.
• Demonstrated experience managing complex projects or programs, preferably within large organizations involving multiple departments or business units.
• Insurance claims experience spanning multiple lines of business such as auto, property, and casualty, with a solid understanding of claims operations and industry best practices.
• Proven ability to lead cross-functional initiatives that drive business value and improve operational performance.

Functional Skills

• Communication: Strong written and verbal communication skills; able to convey complex ideas clearly and concisely to a variety of audiences.
• Influencing: Effectively leads stakeholders toward informed decisions using data, logic, and sound reasoning; drives alignment and commitment to change.
• Strategic Thinking: Connects day-to-day project activities to broader organizational goals and long-term business outcomes; anticipates challenges and aligns work with strategic priorities.
• Storytelling: Creates compelling presentations and executive-level decks that communicate insights through clear, engaging narratives.
• Adaptability: Demonstrates flexibility and resilience when priorities shift; maintains focus and productivity in dynamic environments.

*This role has no supervisory responsibilities

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Skills

Adaptability, Business Requirements, Communication, Influencing Skills, Leadership, Project Implementations, Project Management Life Cycle (PMLC), Project Planning, Storytelling, Strategic Thinking

Compensation

Compensation offered for this role is $85,600.00 - 152,650.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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