Markel Logo

Markel

Claims Manager, General Liability Team

Posted One Month Ago
Be an Early Applicant
Hybrid
Plano, TX
98K-168K Annually
Expert/Leader
Hybrid
Plano, TX
98K-168K Annually
Expert/Leader
Manages a team of claims examiners handling general liability claims. Responsibilities include confirming coverage, overseeing assignments, approving correspondence, reserves, and settlements, monitoring regulatory compliance, evaluating staff performance, supporting training and budgets, preparing reports, and collaborating with underwriting, actuarial, management, customers, and external partners. Travel to claim offices, mediations, trials, and conferences is required.
The summary above was generated by AI

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
This position will be responsible for managing a team of Claims Examiners handling a wide variety of general liability claims. This position will report to the Senior Director of General Liability claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.

Responsibilities

  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims
  • Direct and monitor assignments of new loss activity for claims
  • Review and approve correspondence and reports including coverage position letters and Large Loss Reports
  • Review and approve reserves and settlements in excess of the authority of the handling examiner
  • Make recommendations concerning reserve changes to Senior Director or Senior Management
  • Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
  • Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
  • Assess and evaluate individual examiners and team performance, provide feedback and develop training needs
  • Prepare and distribute reports by collecting and summarizing information
  • Assist in preparation of budgets, evaluation of expenses and assess resource needs
  • Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial
  • Promote and enhance strong relationships with internal and external customers and partners
  • Participate in special projects as requested
  • Travel to other claim offices, mediations, trials, and conferences as required

Education

  • Bachelor’s degree or equivalent work experience
  • JD, advanced degree, or focused technical degree a plus

Certification

  • Must have or be eligible to receive claims adjuster license

Work Experience

  • Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience

Skill Sets

  • Excellent written and oral communication skills
  • Strong analytical and problem-solving skills
  • Strong organization and time management skills
  • Ability to deliver outstanding customer service
  • Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
  • Ability to work in a team environment
  • Strong desire for continuous improvement

#LI-Hybrid

#LI-SY

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $97,520  - $167,640. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan. 

 

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

 

We’re all about people | We win together | We strive for better 

 

We enjoy the everyday | We think further 

 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   

 

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. 

 

Caution: Employment scams 

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: 

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses. 

 

We would also ask that you please report any job employment scams related to Markel to [email protected]. 

 

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.  

  

Should you require any accommodation through the application process, please send an e-mail to the [email protected].    

No agencies please.

Markel Los Angeles, California, USA Office

Los Angeles, United States

Markel Los Angeles, California, USA Office

Los Angeles, United States

Similar Jobs

2 Minutes Ago
In-Office
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Energy • Infrastructure as a Service (IaaS)
Diagnose, micro-solder, and repair ASIC miner PCBs and hash boards on-site. Maintain repair inventory and work orders, test experimental firmware, lead R&D tasks, and train Level 2 technicians while following safety and PPE protocols.
Top Skills: AntminerAsic Hash BoardsAsic MinersFirmwareMicro-SolderingWhatsminer
5 Minutes Ago
Remote or Hybrid
87K-159K Annually
Senior level
87K-159K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads adoption, implementation, deployment, and configuration of the Armis Platform for platinum-level customers. Builds relationships with technical stakeholders and executives, recommends security and platform improvements, coordinates cross-functional teams, supports integrations, and drives customer value realization. The role requires strong technical expertise in network engineering, security, service delivery, and customer success, with occasional travel.
Top Skills: Armis PlatformIotNetwork ProtocolsOt/IcsPython
8 Minutes Ago
In-Office
75K-90K Annually
Junior
75K-90K Annually
Junior
Edtech • Fintech • Sports
The Account Executive will drive sales success, establish relationships with schools and organizations, and manage the sales pipeline to achieve targets.
Top Skills: Hubspot

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account