Chief of Staff to the President – Xsolla

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. 

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

ABOUT YOU

We are looking for a Chief of Staff to the President who is strategic, highly organized, and a proactive problem-solver to join our Executive Operations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead key strategic initiatives, optimize internal operations, and drive organizational alignment across teams.

Strong business acumen, project management expertise, and communication skills are essential, along with experience in gaming, technology, or entertainment industries. The ability to manage complex projects, collaborate cross-functionally, and prioritize competing priorities in a high-growth environment will be key to your success in this role.

If you’re passionate about accelerating executive impact, driving operational excellence, and love building organizational frameworks that empower teams to succeed, we would love to hear from you!

Responsibilities

• Strategic Planning & Operational Execution
• Own the rhythm of business (ROB): Define and drive key operational processes, leadership meetings, business reviews, and strategic initiatives.
• Facilitate strategic alignment: Partner with executives to prioritize initiatives, manage key projects, and track progress on company objectives.
• Optimize internal and external communications: Develop messaging, business updates, and executive briefings for internal teams, partners, and industry stakeholders.
• Collaborate with department heads (e.g., Product, Engineering, Marketing, HR, Finance) to ensure alignment on company goals and execution strategies.
• Oversee and prioritize the President’s agenda, ensuring focus on high-impact initiatives.
• Executive Support & Leadership Partnership
• Act as a strategic thought partner to the President, providing insights, recommendations, and decision support.
• Maximize executive impact: Manage leadership priorities, prepare materials for key meetings, and ensure follow-through on strategic action items.
• Develop and maintain strong relationships with internal and external stakeholders (Xsolla partners, industry leaders, and cross-functional teams).
• Represent the leadership team in high-level discussions and meetings as needed.
• Operational Excellence & Process Improvement
• Identify bottlenecks, inefficiencies, and operational challenges; implement solutions to enhance productivity and workflow.
• Establish key performance metrics (KPIs) to track the progress of strategic initiatives and company performance.
• Assist with budget planning, financial tracking, and resource allocation to maximize operational efficiency.
• Organizational Health & Culture
• Lead culture-building initiatives that promote a high-performance, inclusive work environment across global teams.
• Identify organizational gaps and opportunities, providing data-driven insights to improve team effectiveness.

Qualifications

• 8+ years of experience in business operations, strategic planning, project management, or a related leadership role.
• Background in gaming, technology, or entertainment industries.
• Proven ability to collaborate cross-functionally and drive executive-level initiatives.
• Strong business acumen with experience in financial planning, budgeting, and performance tracking.
• Exceptional communication, organizational, and problem-solving skills.
• Ability to manage complex projects, prioritize competing priorities, and navigate ambiguity in a fast-paced environment.
• Data-driven mindset with experience in business intelligence, operational reporting, and performance measurement.
• Previous experience in a Chief of Staff, Business Operations, or Strategy role within a growth-focused organization (Preferred).
• Understanding of game publishing, monetization strategies, and developer ecosystems (Preferred).
• Experience with OKRs, KPIs, and operational efficiency frameworks (Preferred).
• Fluency in Atlassian products, including Atlas, Jira, and Confluence (Preferred).
• Prior experience with Anaplan, Salesforce, and Google Suite (Preferred).
• Strong leadership and influence skills, with the ability to work across multiple teams and drive consensus (Preferred).

Why Join Xsolla?

At Xsolla, we’re powering the future of gaming with best-in-class solutions for developers and publishers. As Chief of Staff, you’ll play a pivotal role in shaping the company’s strategy, execution, and culture, helping us scale our impact across the industry. If you’re a strategic thinker, a proactive leader, and passionate about gaming, we’d love to hear from you!

Location: Remote

Compensation: Competitive base salary + bonus + benefits (based on experience)

Equal Employment Opportunity Statement:

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.

We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration:

For the chief of staff to the president, we will conduct a background check that may include the following :

Criminal history check

Employment verification

Education verification

Professional license verification

Relevance to Job Responsibilities:

The background check is relevant to this position because of the following role responsibilities

Handling sensitive financial information/managing budgets/accessing funds

Accessing confidential company data

Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act:

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected].