Chief of Staff, Corporate Oversight and Governance Technology - Principal Technical Program Manager

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in the Corporate Technology's Chief of Staff role, you will lead and focus on activities related to strategic business planning and functional business management. Your core activities include strategic planning and measuring performance and execution against strategic goals, including all aspect of business operations, managing the budget, communications, location strategy and workforce management to support and enhance the organization to meet their strategic and operational goals and ensure efficient day-to-day operations. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
The Chief of Staff position will be based in the NY Metro area and report directly to the Chief Technology Officer of Corporate Oversight and Governance Technology (COGT), part of Corporate Technology. The teams are responsible for technology functions including Compliance, Controls, Regulatory Tech, Audit, Legal, Data Platform services, and AI/ML development and includes the execution of Global Technology's multi-year roadmap to build scalable infrastructure supporting business initiatives, as well as positioning the firm effectively for responding to the external regulatory environment. Our Corporate Technology team relies on smart, driven people like you to help drive efficiencies for all our corporate functions across our network. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Job responsibilities

• Lead the Chief of Staff Function for Corporate Oversight and Governance Technology (COGT). Direct the organization tower and collaborate with Business Stakeholders, Technical Program Management lead, and Finance and Business Management in the management of technology spend, monthly finance & business reviews, revised forecasts and the budgets to ensure alignment of spend to budget plan.
• Partner with the Portfolio Management and Governance lead on the annual budget planning and monthly business review process.
• Actively chair Chief of Staff leadership meetings and act as a thought leader to optimize the strategy, focus, alignment, and accountability for your organization.
• Lead discussion on topics relevant to the team and participates in cross-group initiatives as needed.
• Ensure an effective resource strategy for the organization, including skills, types of roles, physical location strategy and variable resource use.
• Partner with HR and support Technology lead on talent reviews.
• Partner with the Communication lead to develop the COGT wide internal communication strategy, including org team sites, leadership messages, forums, and planning, preparing and executing multiple global townhall events and a yearly leadership team onsite.
• Prepare various management reports to support business operations and decision making
• Partner with our Finance and Business Management team to perform financial analysis and metrics reporting to uncover areas for improvement. This includes prompt review and escalation of our organization's OKRs and health metrics, such as financial metrics and span of control.
• Establish control points to maintain timely oversight into vendor management engagements that maximize JPM assets.
• Build trust and rapport through all interactions to deliver the right outcomes for the business.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in leading complex technology projects and programs in large organizations
• Demonstrated proficiency in Resource Management, Technological, Organizational and/or Operational Change Management, Portfolio Management, Conflict Resolution, Negotiation, Budget/Financial Management, including Controls, Partnership and Influence
• Ability to collaborate effectively across teams that span the entire organization.
• Experience in strategic planning, creating roadmaps, and execution
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships with team members and business partners, and driving beneficial outcomes aligned with firm objectives
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
• Advanced Microsoft Office skills, in particular Excel and Powerpoint.
• Excellent written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to an audience.
• Ability to present and absorb complex ideas quickly and accurately

Preferred qualifications, capabilities, and skills

• Industry experience

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.