Manages EHR change control and the Cerner Super User Program by tracking risks, issues, KPIs, configuration requests, timelines, and communications. Collaborates with project and organizational teams, resolves cross-functional problems, coaches stakeholders, supports agile delivery, and communicates technical information to nontechnical audiences. The role also promotes EHR modernization and continuous improvement while mentoring associates and managing complex relationships.
Job Summary
Community Health Systems is hiring a Change Communication Specialist to join our EHR Team. This role will help with managing the EHR Change Control and Cerner Super User Program. You will identify, resolve and report status, risks, and issues to client and project leadership, coach on processes and missing components while tracking KPIs. You will also consult with internal/external project and organizational teams to bi-directionally share status, project timelines and project updates, and verify configuration and communication requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and support internal team initiatives.
Essential Functions
- EHR Change Control and Cerner Super User Program. You will identify, resolve and report status, risks, and issues to client and project leadership, coach on processes and missing components while tracking KPIs. You will also consult with internal/external project and organizational teams to bi-directionally share status, project timelines and project updates, and verify configuration and communication requests.
- Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report status, risks, and issues to client and project leadership.
- Consult with internal/external project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or a related field required
- 8-10 years of experience in application analysis, configuration, or enterprise systems management required
- 6 years of Change Management and Communication Experience in Healthcare IT preferred
Knowledge, Skills and Abilities
- Proven ability to lead cross-functional teams and influence stakeholders at all levels.
- Strong understanding of agile methodologies, including backlog management, sprint planning, and iterative delivery.
- Proficiency in digital product lifecycle management, including technical documentation and product roadmaps.
- Experience working with IT architecture, development, and DevOps teams to deliver scalable digital solutions.
- Excellent written, verbal, and presentation skills, with the ability to translate technical concepts for non-technical audiences.
- Strong analytical and problem-solving skills with a focus on continuous improvement and customer value.
- Experience with agile tooling (e.g., Jira, Azure DevOps) and data visualization/reporting tools.
- Ability to thrive in a fast-paced environment and adapt to shifting priorities.
Similar Jobs
.png)
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Provides consultative pre-sales support for insurance software solutions. Develops product demonstrations, coordinates client site visits, prepares proposals, responds to customer requirements, and collaborates with sales and supporting teams throughout the sales cycle. Uses insurance industry and technology expertise to align client goals with product capabilities and demonstrate business value. Requires up to 25% North American travel.
Top Skills:
Ai-Based ProductsApplied EpicSaaS
Cloud • Information Technology • Security • Software • Cybersecurity
Develops and delivers technical product presentations, gathers customer requirements, leads product evaluations, configures solutions, and designs evaluation test plans. The role requires strong cybersecurity and networking expertise, including TCP/IP, DNS, routing, VPNs, and firewalls, plus at least seven years of sales engineering or network systems integration experience. This remote position supports enterprise customers and partners with sales and go-to-market teams to drive successful cloud security outcomes.
Top Skills:
Ai ToolsCybersecurityDnsFirewallsNetworkingRoutingTcp/IpVpn
.png)
Food • Software
Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.
Top Skills:
BookitGongHubspotLeandataPartnerstackPlanhatSalesforce
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
