Cemetery Manager III - All Souls Cemetery

Location: All Souls Cemetery

Status: Exempt, Full-Time

POSITION SUMMARY 

Under the general direction of the Director, performs a wide range of difficult and complex duties associated with the management of administrative and operational activities of the Cemetery.   Coordinates workflow, oversees and manages a harmonious interaction between Sales, Mortuary and Cemetery personnel.  Uses considerable judgment in directing and managing the Cemetery.  Assists in the planning and design of all products and new developments. 

ESSENTIAL FUNCIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. 

• Plans, schedules, directs and supervises the personnel, grounds and office functions at a cemetery. 
• Formulates, develops and implements short and long-range plans to improve the efficiency and effectiveness of cemetery operations. 
• Assists in maintaining inventory control, land planning and development.  Assists in re-plotting, re-mapping, design, landscape planning and cemetery zoning. 
• Selects, trains, supervises and evaluates the performance of assigned staff.   
• Establishes good employee relations, utilizing established policies, procedures and practices. 
• Prepares, reconciles, balances and reviews a variety of financial and statistical records and reports for submission to central accounting.  
• Ensures the integrity of data entered and maintained in the computerized operating systems and reconciles as needed to manual records. 
• Reviews patron contracts for acceptance. 
• Oversees records retention and archiving. 
• Communicates with administrators and other Archdiocese personnel to coordinate activities, resolve issues, and exchange information. 
• Provides written and oral responses as required to inquiries or complaints regarding operational or administrative matters in such a manner as to protect the Church’s integrity and good public image. 
• Assures compliance with legal and safety requirements, department policies and church directives related to cemetery operations. 
• Attends and conducts staff meetings.  Holds weekly staff meetings to review cemetery performance and key issues. 
• Assures that cemetery buildings and grounds are properly prepared, secured and maintained. 
• Initiates requests and recommendations concerning the purchase, repair or replacement of office and grounds equipment. 
• Advises families and cemetery patrons making pre-need and at-need burial arrangements. 
• Analyzes office and grounds activities and revises workflow and operational procedures as appropriate.  
• Assists in preparing and monitors the annual cemetery budget and controls expenditures accordingly. 
• Interfaces with outside organizations as needed. 
• Interfaces with clergy and parish staffs on a regular basis. 
• Works closely with cemetery religious service coordinators and mortuary staff in scheduling, conducting, and supporting all service activity and special events.   
• Provides specialized information to personnel, patrons and others regarding cemetery rules, regulations and procedures. 
• Resolves operational problems, patron complaints and employee disputes. 
• Performs related duties as required. 

MINIMUM QUALIFICATIONS 

Education and Experience 

Any combination of experience and education likely to provide the required knowledge, skills, and abilities, typically: 

• A bachelor’s degree from an accredited college or university with a major in Business Administration preferred.  In the absence of a degree, candidates are required to have completed necessary college-level courses and have the appropriate managerial, supervisory, and administrative work experience. 
• At least 5-years experience in all phases of business management, office administration, and supervision. 

Knowledge, Skills, and Abilities 

Knowledge of: 

• Principles and practices of management, supervision and training. 
• Accounting and budgeting practices and techniques. 
• Archdiocese organization, objectives and policies. 
• Interpersonal skills including tact, courtesy and diplomacy. 

Skills in: 

• Preparing, reviewing and analyzing financial and statistical data. 
• Coordinating and supervising a variety of diverse activities concurrently. 
• Preparing and controlling budgets. 

Ability to: 

• Plan, organize, coordinate and manage grounds operations and office activities at a cemetery. 
• Select, supervise and train assigned personnel. 
• Communicate and relate to others effectively in written and oral form. 
• Prepare, review and analyze financial statements and reports. 
• Develop and implement long and short term plans to improve the effectiveness and efficiency of cemetery operations. 
• Assure compliance with established cemetery policies, regulations, directives and requirements. 

Physical and Environmental Requirements

• Position involves periods of sitting, standing and/or walking, including walking of cemetery grounds.  Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds. 
• Filing and retrieving documents from 4-drawers-cabinets 5 feet high. 
• Must reach above shoulder for 2 drawers or crouch to reach lower drawers.

These requirements are representative of minimum levels of knowledge, skills and/or abilities.  Responsibilities may vary according to size of cemetery, total workforce, and whether or not the cemetery has an in-house mortuary. 

$83,200 – $103,990