Manage personal injury pre-litigation files from intake through demand: client contact, insurance claims, liability development, medical coordination, lien tracking, drafting demand packages, and maintaining case records and deadlines to maximize case value.
Fort Morgan is seeking an experienced Personal Injury Case Manager to oversee pre-litigation files from intake through demand. This role manages insurance communication, liability development, medical coordination, lien handling, and consistent client contact to advance cases efficiently and maximize value.
Responsibilities- Contact new clients promptly and confirm case details
- Review intake materials and obtain missing documentation
- Open insurance claims and verify coverage
- Establish and document liability
- Obtain accident reports and supporting evidence
- File required government notices
- Coordinate and monitor medical treatment
- Retrieve and review medical records and bills
- Identify and track statutory liens
- Monitor provider balances
- Handle property damage and rental claims
- Provide regular client updates
- Prepare medical summaries and demand packages
- Draft demand letters for attorney review
- Maintain case system updates and track deadlines
Requirements
- 2+ years of personal injury pre-litigation experience
- Experience managing cases from intake through demand
- Knowledge of California insurance and claim procedures
- Experience communicating with adjusters and providers
- Familiarity with medical records and lien processes
- Ability to manage a high-volume caseload
- Strong organizational and communication skills
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