Capability Specialist, Metric and Reporting

Job Description:

Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking an intermediate level Capability Lead Specialist Metric and Reporting to join our Operational Risk & Resilience (OR&R) team in Newport Beach, CA. This role can be on-site or hybrid.

As a Capability Lead Specialist Metric and Reporting, you’ll play a role in supporting the Governance & Reporting service by defining metric reporting and dashboard business requirements, collaborating with development resources during design and development, testing, implementation, and management of metrics and reporting within the GRC team.  This role involves collaborating with various OR&R stakeholders to ensure metric reporting and dashboarding needs are met, data is consistent and accurate, and is presented in a manner to facilitate analysis and  decision-making processes. The ideal candidate will have a strong analytical background and good communication and organizational skills.

You will fill a new role that sits on a team of team of 35 people in the Operational Risk & Resilience department, which is a subset of Enterprise Risk Management. Your colleagues will include Service Owners, Service Managers, Service Leads, and Capability Leads within 3 teams: GRC, Operations, and Engineering as supported by OR&R Service Leads who function as liaisons to the 1st line of defense.

How you will make an impact:

• Support the Governance & Reporting Service Lead and cross-functional teams by delivering insight-based reports and dashboards that identify trends, risk aggregations/concentrations and related insights that drive decision making
• Produce quarterly Key Risk Indicator (KRI) and risk appetite reports and dashboards for 1st Line of Defense consumption as well as 2nd Line of Defense risk committees
• Consolidate legacy reports/dashboards to ease navigation and simplify access to data
• Identify new data attributes and sources from various corporate systems and work with development teams to import such data into data visualization tools to deliver increasingly richer reporting

The experience you will bring:

• 2+ years of experience with data visualization or data analytics
• Bachelor’s degree in statistics, math, risk management, or a related field
• Good understanding of risk management principles
• Able to visualize data effectively and communicate insights clearly
• Strong attention to detail, critical thinking, and problem-solving skills

What will make you stand out:

• Experience with PowerBI or related data visualization tools
• Experience with Archer GRC tools
• Ability to work collaboratively with cross-functional teams
• Flexibility to adapt to changing circumstances and handle multiple tasks simultaneously
• Ability to identify and suggest process improvements
• Willing to learn and adapt to new technologies or processes

#LI-DW1

You belong at Pacific Life

At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com. 

Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
Benefits start Day 1.
Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.