Business Systems Analyst

| Remote
Employer Provided Salary: 50,000-60,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

The Business Systems Analyst is responsible for managing the entire systems solution life-cycle for our internal business systems. This individual serves as the liaison between business stakeholders and technical solution providers in order to ensure requirements are captured and fully understood by technical teams before solutions are designed and implemented.

This role plays a critical part in transformational work by working closely with internal stakeholders to document business requirements, identify process improvements, tailor business systems dashboards, and measure and analyze the impact of initiatives.

The Business Systems Analyst is part of the Business Systems team and will work with other operations and technical roles such as a Salesforce Developer, Salesforce Administrators, and Rev Ops Analysts, NetSuite Administrators, NetSuite Developers and BackEnd Product Developers. This individual will support the lead to cash processes and all functional departments including Customer Success, Sales, Marketing, Finance and Product.

Your Area of Focus

Requirements Gathering

  • Drive system improvements through effective requirements elicitation, configuration, administration, development, and application support for our business systems
  • Document stakeholder business requirements and recommend solutions.
  • Communicate and document timelines, upcoming changes, and releases.

Project Management

  • Define project scope, work plan, deliverables, timeline, and resources required.
  • Lead cross functional teams to successfully complete projects.
  • Plan and conduct end user testing (UAT) and change management with stakeholders.
  • Establish and measure impact of project compared to baseline metrics.

Process Improvement

  • Proactively identify stakeholder pain points and opportunities for improvement.
  • Facilitate working sessions to design current and future process flows (diagrams).
  • Create and use reports to inform improvements and pain points in the business.

Your Professional Qualifications

  • 1-2 years of experience as a Business Systems Analyst
  • An individual who is a self-starter and adapts well to change
  • Someone who is inquisitive, has attention to detail, and not afraid to implement best practice solutions
  • Excellent written and verbal communication skills to communicate with both non-technical stakeholders and technical peers
  • Strong skills in facilitation and consensus-building
  • Outstanding organization and multitasking skills

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.


#LI-BG1 #LI-Remote #BI-Remote

Remote Pay Range

$50,000$60,000 USD

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Angular.JSFrameworks

Location

1111 Bayside Dr, Corona del Mar, CA 92625

An Insider's view of Tebra

What’s the vibe like in the office?

The office vibe is unreal. We have a culture that promotes hard work, all while celebrating the wins along the way. Our team is composed of individuals who are constantly looking to help each other grow and succeed in their current roles. You know you’re working somewhere special when every single day you’re excited to wake up and go to work!

Davion

Rowles

What projects are you most excited about?

I enjoy challenging projects that provide unique learning opportunities and have a positive impact on our customers. Working on these types of projects alongside my talented teammates is rewarding and allows me to grow as an engineer. I’m incredibly proud of the features and tools we’ve built for our amazing customers over the past few years.

Kit

Johnston

How does the company support your career growth?

I feel that there is a distinct path for me, and that by achieving goals and metrics I will be able to continue to find success in growing my career. My manager encouraged me to expand the scope of my role as much as possible and I was promoted quickly. Here at Tebra, there is a clear mentality of learning and growing as much as you can.

Faizan

Razak

What are Tebra Perks + Benefits

Tebra Benefits Overview

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Tebra hosts a monthly all-hands meeting to give company updates and drive connection.
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Some meals provided
Onsite office parking
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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