Business Systems Analyst - Quote to Cash

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career.

At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. 

Job Responsibilities 

• Champion continuous improvement and foster cross-business unit collaboration to accelerate outcomes and drive operational excellence

• Own and administer Dayshape including configuration of organizational settings, environment maintenance, governance enforcement, and advanced Super User functions (e.g., demand profile management, hierarchy edits, user/role administration); provide coaching to power users

• Collaborate with Resource Management, Engagement Leaders, and Finance to optimize capacity planning, staffing, work in progress (WIP), engagement profitability, margin, and revenue forecasting

• Translate business needs into scalable system solutions including rules, data structures, and dashboards that support strategic decision-making

• Govern CRM architecture including data models, validation rules, page layouts, and user roles/profiles; ensure clean data flow into Quote-to-Cash (Q2C) systems

• Enhance Q2C workflows from lead generation through opportunity and quoting by refining product and rate structures, strengthening pricing controls, and improving forecasting accuracy

• Lead or support Contract Lifecycle Management (CLM) across all stages including request, authoring, negotiation, approval, execution, amendment, and renewal; design and maintain clause taxonomy, templates, redlining workflows, and approval matrices

• Ensure seamless integration between CLM, CRM, and billing/ERP systems to maintain consistent data flow across CPQ, order management, contract execution, and renewals

• Establish and steward metadata standards including terms, SLAs, billing schedules, and obligations; build auditable reporting and KPIs to surface adherence, risk, and performance across Q2C

• Partner with integration teams to ensure robust, auditable, and high-performing data flows across CRM, Dayshape, CLM, and adjacent systems; implement monitoring routines, error-handling processes, and lead root-cause analysis and remediation

• Facilitate agile delivery practices including backlog grooming, prioritization, and user acceptance testing (UAT) with business and technical stakeholders

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Data Science/Analytics or related field or equivalent experience

• Minimum 4 years’ experience in professional services as a Business Systems Analyst, Product Owner or Admin supporting Quote-to-Cash, Consulting, or SaaS

• Minimum 2 years’ experience configuring business logic (workflows, approvals), user profiles/permissions and building reports/dashboards

• Comprehensive understanding of the full Quote-to-Cash (Q2C) lifecycle, including lead generation, opportunity management, quoting, order processing, contract execution, service delivery, billing, revenue recognition, collections, and renewals

• Strong product mindset focused on outcomes, impact measurement, and rapid iteration

• Occasional travel up to 10% to regional offices, client sites, or vendor locations

Preferred Qualifications

• Relevant certifications such as:

  • Conga/Ironclad CLM

  • Workday (Finance/Projects)

  • PSPO/CSPO or PMI-PBA

“Armanino” is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.  

Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition’s knowledge will result in termination of contract. 

Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado residents, the compensation range for this position: $99,000-$126,500. For Southern California, Washington, Illinois and New York residents, the compensation range for this position: $109,000-$139,000. For Northern California residents, the compensation range for this position: $114,000-$145,000. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules.

Armanino has a robust offering of benefits, including: 

• Medical, dental, vision

• Generous PTO plan and paid sick time

• Flexible work arrangements

• 401K with Profit Sharing

• Wellness program

• Generous parental leave

• 11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.  

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance 

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ 

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.