Business Systems Analyst - MSI

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs.

We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

MSI Insurance is looking for a Business Systems Analyst (BSA) to support the Data and Analytics organization. The BSA will help ensure success of data and analytics projects by serving as a liaison between users and data analysts/developers, gathering requirements, setting and communicating goals, assessing project priority, and evaluating and refining project results. This role will collaborate with our business and development staff to deliver world-class data and analytics projects.

This position, you will examine existing and new systems/processes for improvement, report common issues, evaluate performance, and recommend new procedures. To excel in this position, you should be an experienced professional with in-depth knowledge of business processes and business system analysis techniques. The ideal candidate will have experience with data and analytics projects and demonstrate excellent written and verbal communication skills.

Duties/Responsibilities:

• Collaborates with business staff to thoroughly understand the needs to be supported by Data and Analytics, and technology projects.
• Determines how changes to the project will affect the business and systems.
• Responds to inquiries and provides advice to colleagues regarding current and potential system inputs, processes, and outputs. 
• Facilitate requirements gathering sessions between business and IT and develops detailed requirements documents.
• Develops and communicates detailed specifications for implementation.
• Maintains and ensures proper documentation.
• Collaborates with the Project Manager to ensure business partner needs are met.
• Partners with Project Manager to negotiate plans and timeframes, ensuring that the business understands the anticipated result. 
• Acts as liaison with Information Technology and/or outside vendors to support relevant systems.
• Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks. 
• Creates, develops, provides, or coordinates system training, materials, and other educational tools.
• Works on multiple concurrent projects

Required Skills/Abilities:

• Insurance knowledge/experience strongly desired.
• A minimum of 3 years’ experience as a business systems analyst.
• Excellent verbal and written communication skills.
• Ability to work in a collaborative environment.
• Analytical Thinker
• Extremely organized with great attention to detail.
• Ability to make decisions quickly and with little guidance.
• Ability to adapt to change.
• Ability to learn quickly and to creatively solve new problems.
• Ability to negotiate and settle differences quickly and peacefully.
• Proficient in Microsoft Office Suite or related software program.
• Ability to act as a team player.

Education and Experience:

• Bachelor’s degree in Information Technology, Business, or related field required.
• At least five to seven years of related experience. 

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.