Business Systems Analyst - Finance (AR Automation)

HubSpot is hiring a Business Systems Analyst (BSA) to join our FinTech Systems team and take end-to-end ownership of our Accounts Receivable (AR) technology stack. This is a technical systems role, not an AR operations position. You will be responsible for implementing, configuring, integrating, and optimizing the tools, workflows, and automations that power HubSpot’s invoicing, payments, collections, and cash application processes.

As HubSpot scales, we are investing in our first dedicated AR automation platform (e.g., HighRadius, Billtrust, Versapay, Tesorio, or similar). You will play a critical role in evaluating vendors, designing system architecture, leading implementation, and serving as the long-term system owner. This includes configuring workflows, integrating the platform with NetSuite and HubSpot’s internal systems, managing enhancements, and optimizing processes for efficiency and accuracy.

You’ll partner closely with Finance, RevOps, Product, and Engineering to understand pain points in the quote-to-cash process, translate business requirements into technical solutions, drive automation initiatives, and ensure seamless data flow across our financial ecosystem. If you have experience supporting or implementing AR/billing/ERP systems and enjoy solving problems through technology, this role is an excellent opportunity to have immediate and meaningful impact.

• Lead the implementation, configuration, and integration of HubSpot’s new AR automation platform
  (e.g., HighRadius, Billtrust, Versapay, Tesorio).
• Serve as the long-term system owner, responsible for workflows, business rules, user management, and system governance.
• Build and maintain integrations with NetSuite, HubSpot CRM, and payment processors.

• Configure AR system workflows, cash application rules, collections logic, and dunning processes.
• Identify and implement automation opportunities using tools such as Workato, UiPath, Zapier, or workflow engines within ERP/AR tools.
• Monitor and troubleshoot system issues, data discrepancies, and integration failures.

• Partner with Finance, Accounting, RevOps, Product, and Engineering to gather requirements and design scalable solutions.
• Act as a bridge between technical and non-technical teams to align strategies and ensure systems support business goals.

• Use SQL, Looker, or similar BI tools to analyze AR performance (e.g., DSO, cash application rates, collections efficiency).
• Diagnose root causes of system or process breakdowns using data-driven insights.

• Manage JIRA tickets for enhancements and defects, ensuring high-quality deliverables.
• Drive best practices for AR technology, process scalability, compliance, and financial accuracy.
• Serve as the AR systems subject matter expert for future FinTech projects.

• 1–3+ years in a Business Systems Analyst, Finance Systems Analyst, ERP Analyst, or similar systems-focused role supporting Finance or Accounting teams.
• Hands-on experience configuring or administering AR, billing, or finance systems such as: HighRadius, Billtrust, Versapay, YayPay/Quadient, Tesorio, NetSuite (AR/Billing modules), Workday, Sage Intacct, SAP, Oracle ERP Cloud.
• Familiarity with quote-to-cash, order-to-cash, and AR lifecycle workflows (invoicing → payments → collections → reconciliation).

• Experience with system implementation, UAT, workflow configuration, and integrations (API, middleware).
• Experience using automation tools (e.g., Workato, UiPath, Zapier) or ERP/AR workflow engines.
• Ability to write basic SQL queries and analyze data using Looker or similar BI tools.

• Strong cross-functional communication skills and ability to translate business requirements into technical solutions.
• Highly collaborative, curious, and proactive—comfortable working in a fast-paced, evolving environment.
• Strong problem-solving and ownership mindset: you don’t just identify issues, you drive solutions.