Business Solutions Analyst

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Business Analyst, Business Solutions will be part of the Film & TV Studios Technical Solutions team within Studios Technology Solutions. This role supports the analysis, delivery, and enhancement of technology solutions across the Film & TV Creative Development operations landscape, with a strong focus on Film Studios and key Project/Material tracking Technology capabilities.
The Business Analyst will partner with business stakeholders to translate operational processes and needs into clear requirements, ensuring that delivered solutions align with enterprise standards and studio priorities.
Responsibilities:

• Collaborate with stakeholders to capture business needs and translate them into functional requirements and user stories
• Support existing systems and projects, including metadata, asset ingestion, versioning, permissions, taxonomy, and ongoing improvements
• Conduct business analysis to identify opportunities for optimization
• Develop documentation, training materials, and reference guides to support user adoption
• Perform testing and validation for new enhancements, integrations, and system upgrades
• Contribute to dashboard development for end users
• Support issue triage and coordinate resolutions with internal teams and external vendors
• Assist with project planning and track milestones, risks, and dependencies across assigned initiatives

Qualifications
Requirements:

• Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field (or equivalent experience)
• 3+ years of experience in business analysis, media technology, or data analytics
• Experience gathering and documenting business requirements, user stories, and functional specifications
• Strong understanding of media content processes, including material tracking and coverage, and project management
• Experience with Salesforce or other enterprise CRM platforms
• Experience with data cleansing and migration
• Strong analytical skills with the ability to interpret data, identify trends, and support insights generation
• Proficiency in Excel and familiarity with SQL for basic queries and data validation
• Experience working in cross-functional teams involving business partners, data engineers, and technology teams
• Excellent communication skills, with the ability to translate complex technical concepts into clear language for business stakeholders
• Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment

Desired Characteristics:

• Experience working in the global Media & Entertainment industry
• Understanding of the Film, TV, and Streaming landscape
• Familiarity with CRM Tech platforms, such as Salesforce
• Hands-on experience with end user groups, assistants to Exec leadership
• Demonstrated ability to adopt new technologies quickly and articulate their business value
• Proactive, self-directed work style with strong initiative and the ability to manage work independently

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $115,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].