Business Operations Specialist

Connect with Quadient

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. 

Remote USA Opportunity

Quadient is seeking a Business Operations Specialist to support Order-to-Cash processes and lifecycle management for assigned business solutions. This role ensures smooth account, order, and contract operations, while collaborating with internal teams to maintain accurate workflows and meet service expectations.

• Manage setup, tracking, and renewal of customer/partner accounts and orders.
• Process upsell/down sell activities to ensure uninterrupted service and accurate billing.
• Test and validate business support contracts and subscriptions.
• Identify and resolve transactional errors and process gaps.
• Maintain dashboards and reporting tools for contract performance and audits.
• Support product launches, business reviews, and lifecycle changes.
• Execute standardized ERP and system procedures aligned with data standards.
• Assist with billing, contract entry, and order processing tasks.
• Contribute to special projects and recommend process improvements.

Your profile

• High school diploma required; associate degree or equivalent experience preferred.
• Experience in order management or business operations.
• Proficient in data entry and cloud-based business platforms.
• Strong organizational skills with attention to detail.
• Effective communication and collaboration skills.
• Ability to manage multiple tasks in a deadline-driven environment.
• Proficient in Microsoft Office Suite; familiarity with Salesforce or SAP is a plus.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Turn your passion into performance. Apply now.

This position has an hourly pay range of:

Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Rewards & Benefits  

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 

 At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

 
Be yourself at Quadient  

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.