Business Operations Manager

About: TARA Mind is transforming the standard of mental health care by enabling safe, affordable access to lifesaving mental health treatments, with a focus on treatment resistant issues. Our mission is to build the premier network of independent mental health professionals experienced in alternative therapies such as Ketamine and Psychedelic Therapies, and grounded in a holistic therapeutic model that includes preparation, integration, and evidence-based outcome measurement.

We focus on expanding access to these ground breaking treatments for those who have not found relief through traditional care approaches. To make these therapies more accessible, we partner with employers to offer TARA Mind’s provider network as a covered benefit through workplace health plans.

TARA Mind is a Public Benefit Corporation founded by Marcus Capone, a former Navy SEAL and founder of VETS Inc. We are proud to be backed by Red Cell Partners, an incubation firm investing in transformative, tech-enabled healthcare companies.

Job Overview: The Business Operations Manager will be responsible for managing a variety of strategic and operational functions across finance, product, marketing, implementation, and team coordination. This role will act as a central point of contact for cross-functional teams, including senior leadership, and will be critical in ensuring smooth execution of key business processes. The ideal candidate will be highly organized, adaptable, and skilled in managing multiple projects in a fast-paced environment.

Key Responsibilities

​​Product Operations:

• Own and maintain the product roadmap for the week, month, and quarter.
• Track the status of current product features under development.
• Manage the intake process for adding new features to the product roadmap.

Team Coordination/Alignment and Project Management:

• Maintain and manage the Sync Matrix, ensuring smooth cross-functional task management and follow-up.
• Facilitate weekly team stand-ups and calls.
• Organize and maintain TARA Minds' filing system in the Drive.
• Coordinate RFPs and bids from customers, ensuring smooth cross-departmental collaboration.
• Assist in the identification and scaling of best practices for sales operations.
• Serve as the project manager for the implementation of new companies, scheduling next steps, and overseeing contract/execution processes via DocuSign.
• Support enterprise-wide coordination (TARA, Red Cell Partners, etc.) across departments and teams.

Finance & Investor Relations:

• Manage expense reports and coordinate with our Venture Capital firm, Red Cell Partners (RCP) for approval.
• Distribute quarterly financials to investors and complete Satori/Investor Quarterly Questionnaire.
• Schedule and coordinate Board of Directors (BoD) meetings with members and manage logistics in collaboration with Red Cell Partners.
• Process invoices and manage Bill.com transactions.
• Oversee Amex transactions in coordination with Red Cell Partners.
• Manage insurance policies and renewals.

Enterprise Events & Conferences:

• Handle travel and registration logistics for conferences and webinars.
• Oversee enterprise webinar logistics (Zoom links, registration pages).

Marketing:

• Maintain an up-to-date folder of current decks and one-pagers.
• Follow up with employer interest form submissions.

Qualifications:

• Strong experience in business operations, project management, or similar roles, with a focus on cross-functional coordination.
• Strong proficiency in tools such as JIRA (ninja-level expertise preferred), Hubspot, Zoom, and other enterprise software.
• Experience in product and clinical operations, with a good understanding of TARA’s product and services. – Bonus qualification
• Highly organized and capable of managing multiple high-priority tasks simultaneously.
• Proven ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities.
• Must be able to work East Coast hours and have flexibility to work when needed

This is a 1099 position with the goal of converting to a W2. 

Compensation: $9,000-$11,000/month