Business Development Representative

Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you. With a strong foundation in field service innovation, including the acquisition of Youreka, a leading no-code mobile automation solution built on Salesforce, our platform helps businesses deliver seamless and reliable customer experiences.

We are not just a software vendor, we are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize service experience for brands, service providers, and end customers just like you. Come join us to contribute to our future. We have built a sales-friendly culture and we run fast. Commitment to our employees and our culture is key to a rewarding career track. 

THE ROLE

We are searching for results-driven and motivated candidates to join our sales team as a Business Development Representative (BDR). If you’re looking for a place to learn quickly and grow your career, you’ve found the right place. We offer the opportunity to gain professional business experience and work for a company that offers its employees a fun, but professional team environment.

WHAT YOU’LL DO

• Contact key decision-makers on targeted accounts across North America to inform them about Dispatch and to generate interest in our products.
• Identify, research and nurture an executable pipeline for our Sales Organization.
• Conduct market research in collaboration with enterprise sales representatives.
• Target top accounts by prospecting through multiple channels such as calling, emailing, social.
• Continuously learn our applications/value proposition/differentiation to enhance conversations.

WHAT WE SEEK

• Bachelor’s degree preferred
• 1+ years previous Business Development experience preferred 
• Business to business (B2B) Sales
• Inside Sales/Outside Sales
• Previous cold calling experience preferred
• Results driven & competitive nature
• Excellent written and verbal communication skills with internal/external clients
• Outstanding time management skills
• Ability to learn and understand new products and technology

WITHIN ONE MONTH, YOU’LL:

• Attend New Hire Training
• Get your bearings and begin to build a strong foundation, upon which to grow
• Build relationships with internal business partners including Marketing and Sales
• Receive administrative training on how to leverage internal tools including Salesforce etc.
• Shadow others and learn Dispatch best practices
• Begin to cold call and understand how to leverage your knowledge to overcome objections

WITHIN THREE MONTHS, YOU’LL:

• Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
• Work with Account Executives, Managers, and peers to gain continued learning on product, talk track, and lead flow
• Continue your education around Dispatch’s competitive advantage while continuing to strengthen your business acumen
• Become an expert on internal tools and processes

WITHIN SIX MONTHS, YOU’LL:

• Begin to consistently hit quota and activity metrics
• Work with Account Executives to shadow Dispatch’s demos
• Assist in the development of best practices for lead generation

WITHIN TWELVE MONTHS, YOU’LL:

• Be seen as a well-versed, trusted business-advisor and expert, making a significant positive impact in Lead Generation
• Work with sales and marketing to help create new campaigns to drive pipeline
• Participate in and lead certain on-boarding and continuing education programs
• Report, track, and share productivity measurements with your team
• Have a complete understanding of the Dispatch product suite
• Identify further personal education opportunities to increase your business and instructional acumen

SALARY

The base salary for this role is $55K annually.  Actual pay within the range is influenced by multiple factors, including but not limited to skill set, your residence location, and prior work experience. In addition to base salary, this position is eligible for commission, equity, and benefits, and are not included in the provided pay range.

LOCATION

Dispatch fully accommodates remote work, as long as you have a permanent residence within the many states we are registered in. Want to spend a month in Italy? Great, do it! Live in Idaho? Sweet, we have another team member there! As long as you are crushing your goals and helping us drive the business forward, you do you. We also have an office in Boston that is open and available for you to use.

WE HAVE

An amazing team focused on innovating and improving every day

• Room for growth and an emphasis on talent development including a professional development reimbursement program
• A fun, casual team environment with co-workers who will make you feel like you are an important part of our team, engage you in developing new solutions to challenging problems, and help you leverage your strengths
• A generous medical, dental, and vision package with 90% covered by us! 
• Paid parental leave
• 401k with company match
• Company sponsored Life Insurance coverage, short term disability, long term disability
• Additional perks including a wellness and adventure fund, as well as monthly personal uber credits
• Unlimited Paid Time Off (PTO) package, 9 company Holidays, and a flexible work schedule

At Dispatch, our core values guide how we work, collaborate, and grow together. They are at the heart of our fast-paced, collaborative culture, and we’re excited to find team members who embody them every day.:

• Own It & Elevate – We take initiative, follow through, and hold ourselves accountable- not just for doing the work, but for doing it exceptionally. By striving for more, we raise the bar for ourselves and those around us.
  
• Customer Focused, Always – Decisions and actions start with our customers in mind. We build trust by delivering consistent quality service and value through exceptional products.
  
• Be the Expert, Share the Knowledge – We know our stuff and empower others by sharing what we know. Curiosity and mentorship drive our growth.
  
• Make it Happen, Move Mountains – We tackle challenges with grit, creativity, and a sense of fun. Obstacles don’t stop us—they energize us to innovate.
  

  STILL WITH US?

  We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

  Dispatch is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.