Conduct high-volume phone and email outreach to onboard retailers into brand social programs. Guide account enrollment, Facebook Business Page integration, and product-tier setup while resolving support tickets within one business day. Manage retailer accounts using Salesforce, HubSpot, Salesloft, and ThumbStopper tools, maintain connectivity, meet enrollment and call targets, and collaborate with sales, technical, and leadership teams.
Are you passionate about customer connection, tech-savvy, and thrive in a fast-paced environment? LeadVenture is looking for an Business Development & Support Specialist to join our ThumbStopper team in Tampa, Florida! In this role, you’ll play a key part in helping retailers connect with brand programs by guiding them through enrollment and social media integration. You'll be on the front lines engaging dealers, offering support, and ensuring smooth setup of their Facebook Business Pages through our ThumbStopper platform. If you love helping people, enjoy problem-solving, and are confident on the phone, this could be the perfect opportunity for you.
This is a full-time, in-office position located in Tampa, Florida. Employees are expected to be onsite Monday through Friday, with Wednesdays designated as a work-from-home day.
Here’s What You’ll Be Doing:
- Conduct outreach via phone and email to onboard retailers into brand social programs
- Assist retailers in enrolling and connecting their accounts, including linking Facebook Business Pages
- Ensure product tiers are correctly set and maintained
- Respond to retailer inquiries through assigned support tickets, ensuring resolution within 1 business day
- Utilize tools such as ThumbStopper Central Command, Salesforce, and HubSpot to manage retailer accounts
- Complete a minimum of 10 support tickets weekly
- Re-establish and maintain connectivity for retailers’ Facebook pages
- Collaborate with internal teams, including sales, tech, and executive leadership
- Actively participate in scheduled meetings, team conversations, and Slack communication
- Maintain a collaborative presence within team tools and systems
Key Performance Indicators:
- 250 retailer outgoing phone calls per week
- 10 retailer enrollments per day
- 10 support tickets completed weekly
- Timely resolution of accounts with connectivity issues
You’ll Thrive in This Role If You:
- Have 1–2 years of experience in sales, customer service, or a similar customer-facing role
- Possess strong verbal and written communication skills
- Are detail-oriented and highly organized
- Can prioritize tasks and manage time effectively under pressure
- Are coachable, adaptable, and able to work independently
- Have a proven ability to build and maintain client relationships
- Are proficient with Microsoft Office Suite, Salesforce, Salesloft, and other CRM tools
- Can meet clearly defined performance goals
Education & Experience:
- High school diploma required
- Experience with Salesforce, Salesloft, and other sales-enablement tools is a plus
- Proficiency in Microsoft Office Suite or related software
- Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a professional on-camera presence
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift 10+ pounds occasionally
Who is LeadVenture?
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5 Advertising, PSM Marketing, Monroney Labels, Thumbstopper, and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. Our investors include the private equity firms True Wind Capital and TA Associates.
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5 Advertising, PSM Marketing, Monroney Labels, Thumbstopper, and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. Our investors include the private equity firms True Wind Capital and TA Associates.
This position supports our ThumbStopper brand. ThumbStopper enables brands and their resellers to scale digital marketing through intelligent automation, helping streamline content distribution across retailer networks via social media platforms.
Equal Employment Opportunity Statement
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
Similar Jobs
eCommerce • Information Technology • Retail • Software
Future Business Development Representative opportunities at Mirakl involve researching enterprise prospects, identifying decision-makers, crafting targeted outreach, and partnering with Enterprise Account Executives on prospecting strategies. Representatives share outbound best practices, use AI to improve efficiency and commercial insight, and develop foundations for advancement into sales or other departments. Candidates should have strong communication and presentation skills, a growth mindset, and willingness to work onsite four days weekly in Boston. This is a talent-pool posting, not an active opening.
Top Skills:
Artificial IntelligenceLinkedin Sales NavigatorOutreachSalesforce
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Lead Runpod’s outsourced BDR program end to end, including vendor governance, staffing, enablement, coaching, quality assurance, funnel handoffs, forecasting, reporting, experimentation, and CRM integrity. Build scalable outbound strategies targeting technical buyers, manage performance against pipeline and conversion outcomes, and translate market feedback into improvements for Sales, Marketing, Product, and Partnerships.
Top Skills:
Account-Based MarketingAi-Assisted ToolsCRMData EnrichmentHubspotIntent DataSales SequencingSalesforceSlack
.png){kind=logo}
Artificial Intelligence • Fintech • Software • Financial Services
Generates and qualifies new business opportunities through research, cold calls, emails, and social outreach. Conducts needs analysis, communicates product value, schedules qualified meetings and demos, maintains CRM records, and collaborates with sales and marketing. The role also requires staying informed about AI, industry trends, and competitors while meeting lead-generation and sales targets.
Top Skills:
Artificial Intelligence (Ai)Crm SoftwareHubspot
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
