Support and optimize the outbound business development engine through prospect sourcing, lead enrichment, segmentation, campaign automation, Salesforce lead management, data analysis, and sales process improvement. Build Clay workflows, maintain data quality, monitor campaign performance, improve GTM tooling, and collaborate with BDRs, Sales Operations, Sales Enablement, and leadership to increase efficiency and outreach effectiveness.
Business Development Operations Specialist
- this role is based for applicants located in Canada
SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.
SiteDocs is part of the Nemetschek Group — a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.
Position overview:
We’re looking for a sharp, resourceful, tech-savvy, and data-driven Business Development Operations Specialist to help power and continuously improve our outbound Business Development (BDR) and Go-to-Market (GTM) engine. This role combines prospecting and lead generation, data enrichment, GTM technology, sales process optimization, and automation to ensure BDRs are equipped with high-quality, enriched, segmented lead data and effective outbound workflows
Your Most Important Initiatives:
What You Bring:
Why Join Us?
Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.
Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:
If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email [email protected] or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is about $55k CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
This role is a #LI-Remote opportunity.
- this role is based for applicants located in Canada
SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.
SiteDocs is part of the Nemetschek Group — a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.
Position overview:
We’re looking for a sharp, resourceful, tech-savvy, and data-driven Business Development Operations Specialist to help power and continuously improve our outbound Business Development (BDR) and Go-to-Market (GTM) engine. This role combines prospecting and lead generation, data enrichment, GTM technology, sales process optimization, and automation to ensure BDRs are equipped with high-quality, enriched, segmented lead data and effective outbound workflows
Your Most Important Initiatives:
- Lead Sourcing & Prospecting: Identify and source high-quality prospects using LinkedIn Sales Navigator, ZoomInfo, Clay, Salesforce, and other relevant GTM tools.
- LinkedIn Sales Navigator: Build and manage targeted prospect lists, apply advanced search filters, identify relevant personas and accounts, monitor buying signals, and support account-based prospecting initiatives.
- Clay.ai Workflow Ownership: Design, build, and maintain Clay tables and workflows for lead sourcing, enrichment, segmentation, data waterfalls, and data validation using sources such as ZoomInfo and other enrichment providers.
- Lead Enrichment & Data Quality: Enrich and validate account and contact data to maximize accuracy, coverage, and usability for BDR outreach.
- Outbound Campaign Support: Build, launch, and optimize automated outbound email sequences and campaigns, including deliverability monitoring, inbox rotation, A/B testing, and performance optimization.
- Sales Process Optimization: Map, evaluate, and continuously improve sales development processes to reduce manual work, minimize handoff friction, and improve speed, consistency, and accuracy across the lead-to-outreach lifecycle.
- Automation & GTM Tooling: Identify, evaluate, and implement new tools, integrations, and automation workflows such as Clay, Instantly, Zapier/Make, Salesforce, and other GTM technologies.
- Prospect Warming: Develop and execute pre-outreach workflows to warm prospects before BDR engagement, including targeted content distribution, automated engagement sequences, and multi-channel touchpoints.
- Salesforce Lead Management: Manage lead inventory within Salesforce, monitor lead volume, quality, age, status, and allocation, and help ensure BDRs receive the right leads at the right time.
- Performance Tracking & Reporting: Use Salesforce, outbound campaign platforms, and other reporting tools to monitor lead source, campaign, and prospecting performance; identify trends and translate insights into actionable process improvements.
- Data Analysis: Analyze prospecting and campaign data to identify opportunities, measure effectiveness, and support data-driven decision-making.
- Efficiency & Scale: Continuously bring forward new ideas for lead sources, automation, workflows, segmentation, and process redesign with a strong bias toward measurable efficiency gains.
- GTM & Product Understanding: Develop a strong understanding of the company’s product, ICP, personas, and GTM strategy to ensure sourcing, enrichment, segmentation, and messaging remain aligned with business priorities.
- Content & Campaign Collaboration: Partner with Sales Enablement and Business Development leadership to refine outbound messaging, campaign targeting, and sequence copy based on performance and market feedback.
- Salesforce Process & Architecture: Maintain a working understanding of Salesforce data structures, lead management processes, and key architecture considerations to support data integrity and clean operational handoffs.
- Cross-functional Collaboration: Work closely with BDRs, Sales Operations, Sales Enablement, and Sales Development leadership to maintain strong feedback loops around lead quality, campaign performance, volume, and process effectiveness.
- Adaptability & Continuous Improvement: Respond effectively to changing business priorities, GTM strategies, technologies, and processes while continuously looking for ways to improve execution.
What You Bring:
- 3+ years of experience in prospecting, lead generation, sales development, business development operations, or a related function; SaaS experience is strongly preferred.
- Hands-on experience with LinkedIn Sales Navigator and strong understanding of prospecting and account research workflows.
- Strong understanding of GTM concepts, sales development processes, and modern GTM technology stacks.
- Experience working with GTM tools such as Clay, ZoomInfo, Salesforce, Instantly, Salesloft, Outreach, or similar platforms.
- Strong data and analytical skills, with the ability to interpret prospecting, lead, and campaign data and turn insights into actionable recommendations.
- High attention to detail and a strong commitment to data accuracy and quality.
- Experience building or improving workflows, automations, data enrichment processes, or sales operations processes.
- Ability to work effectively across functions and collaborate with BDRs, Sales, Sales Operations, Sales Enablement, and leadership.
- Adaptable and comfortable working in a fast-changing environment where priorities, tools, and processes evolve quickly.
- Strong problem-solving mindset with the ability to independently identify issues, investigate root causes, and recommend practical solutions.
- Excellent communication skills and the ability to explain data, processes, and technical workflows to both technical and non-technical stakeholders.
- Proactive, curious, and continuous-improvement oriented, with a willingness to experiment, test new approaches, and learn new technologies.
Why Join Us?
Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.
Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:
- Authentic Relationships - People are never a means to an end.
- Continuous Learning - Test every assumption and never stay stagnant.
- Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
- Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.
If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email [email protected] or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is about $55k CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
This role is a #LI-Remote opportunity.
Similar Jobs
Healthtech • Social Impact • Software
Build and advance application and product security across the engineering organization. Responsibilities include establishing secure defaults, CI guardrails, security requirements, threat modeling, risk assessments, penetration testing, vulnerability remediation, secure coding education, roadmap ownership, and hands-on code review. The role partners closely with product, engineering, DevOps, and services teams to secure applications, microservices, and AI features while enabling efficient development.
Top Skills:
Ci/CdDastMicroservicesPenetration TestingSastSbomThreat Modeling
Big Data • Fintech • Mobile • Payments • Financial Services
Build and ship full-stack web and mobile experiences across Affirm’s consumer products. Responsibilities include breaking projects into tasks, collaborating with product, design, and analytics teams, developing scalable APIs, writing tested and extensible code, monitoring service metrics, supporting on-call operations, debugging, conducting code reviews, and participating in team development and interviews.
Top Skills:
KotlinPythonReactReact NativeVue
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Own end-to-end product analytics for Wishlists and Celebrations, including KPI frameworks, event instrumentation, experimentation, dashboards, and retention analysis. Partner with product and engineering teams to improve multi-sided user experiences and connect behavior to long-term business value. Operate independently as a senior individual contributor while advancing AI-assisted analytics practices across the Data organization.
Top Skills:
AmplitudeChatgptClaudeCursorDbtDevinHexLaunchdarklySigmaSQL
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
