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Wells Fargo

Branch Manager Torrance

Posted 11 Days Ago
Be an Early Applicant
Hybrid
Torrance, CA
31-62
Mid level
Hybrid
Torrance, CA
31-62
Mid level
The Branch Manager will manage branch operations, ensure exceptional customer experience, and mentor staff while maintaining compliance with regulations.
The summary above was generated by AI
About this role:
Wells Fargo is seeking a...
In this role, you will:
  • Actively engage in all training, group experience and interactive learning activities to build skill, knowledge, and a deeper understanding of role expectations in order to successfully transition into branch manager role
  • Execute on learnings and commitments from formal and informal training, time spent with mentors, coaching conversations, and development activities
  • Complete program readiness activities and seek and apply feedback on performance
  • Develop expertise and skill in tools, resources, products, and processes to include learning and executing on the behavior framework
  • Partner with branch leaders, business partners, and mentors in providing an exceptional customer experience, focused on service, advice, and guidance; identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
  • Support a highly defined customer engagement process, observing and supporting coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business
  • Demonstrate accountability for operational excellence and execute policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures
  • Provide support in creating a culture that fosters engagement and accountability, generates commitment, and motivates teams to achieve business outcomes
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives, and development organizational knowledge
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience
Required Qualifications for Europe, Middle East & Africa only:
  • Experience in banking, financial services, or Branch Network, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Leadership experience
Desired Qualifications:Job Expectations:
  • Ability to work weekends and holidays as needed or scheduled
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$31.00 - $62.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
18 Aug 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Top Skills

Banking
Financial Services

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