The IP Security Operations Engineer oversees the IP security domain, ensuring its stability and optimal performance, providing expert-level operational support, and mentoring engineers in troubleshooting across multi-vendor security solutions.
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About this opportunity:
The IP Security Operations Engineer serves as the technical authority within the MS organization for the IP Security domain. This role is focused on technical ownership, operational excellence, and expert-level support of the customer's IP backbone security infrastructure. Ensures stability, performance, and continuous improvement across complex, multi-vendor security environments, acting as a key reference point for engineers, stakeholders, and vendors.
What you will do:
The skills you bring:
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 784360
About this opportunity:
The IP Security Operations Engineer serves as the technical authority within the MS organization for the IP Security domain. This role is focused on technical ownership, operational excellence, and expert-level support of the customer's IP backbone security infrastructure. Ensures stability, performance, and continuous improvement across complex, multi-vendor security environments, acting as a key reference point for engineers, stakeholders, and vendors.
What you will do:
- Own the end-to-end technical operation of the customer's IP backbone security domain, ensuring high availability, resilience, and optimal performance.
- Provide expert-level operational support for maintenance activities, software/hardware upgrades, and operational changes.
- Act as the primary technical escalation point for complex and major IP Security incidents, leading deep root-cause analysis and driving sustainable corrective actions.
- Support and mentor engineers by providing advanced troubleshooting guidance across multi-vendor security solutions (Firewalls, IPS, Authentication servers, Load Balancers, DDoS protection).
- Analyze and monitor traffic behavior through firewalls, define performance baselines, and lead investigations into anomalies or service degradations.
- Identify security threats, perform risk assessments, and develop mitigation strategies aligned with customer, MS, and industry security standards.
- Review, validate, and technically drive IP backbone security expansions, replacements, solution designs, and optimization activities.
- Coordinate and technically govern high-urgency cases and on-call escalations, ensuring fast, accurate decision-making and minimal service impact.
- Interface with third-party vendors (3PP) for escalations, defect resolution, and solution optimization.
- Contribute to operational maturity by defining best practices, technical guidelines, and knowledge-sharing materials.
- Produce clear technical documentation, reports, and stakeholder communications to support transparency and informed decision-making.
The skills you bring:
- Bachelor's degree in Telecommunications, IT Engineering, or equivalent.
- Strong hands-on expertise in IP Security technologies and network security architectures.
- Proven experience with multi-vendor firewall and security platforms (e.g., Juniper SRX, F5, Fortinet, Palo Alto).
- 2-5 years of relevant experience in Network / IP Security operations, with a strong focus on complex environments and advanced troubleshooting.
- Solid understanding of telecom-grade networks and service provider security challenges.
- Excellent analytical and problem-solving skills, with the ability to operate effectively under pressure.
- Strong communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 784360
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