Billing Specialist

With eleven offices across the United States, 450+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com) is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition.

Opportunity:

We currently have a great opportunity for a Billing Specialist in our New York, Los Angeles, Boston, Washington, D.C., or Orange County office. This position will process a large volume of bills on a monthly basis.  Bills will need to be processed accurately and timely in accordance with billing professional instructions, client guidelines, and billing department policies and procedures.

Essential Job Functions:

• Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills.
• Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements.
• Monitor select matter billings against budgets to track and alert of potential overage/deficit.
• Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions.
• Review client and matter setup for accuracy and consistency.
• Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines
• Submit invoices electronically, monitor and promptly resolve reduction and appeals.
• Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely.
• Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions.
• Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues.
• Clearly articulate Firm’s billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants.
• Monitor carry forwards and write-offs and alert Billing Supervisor of problems.
• Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs.
• Troubleshoot with Collections to resolve billing issues resulting in payment problems.
• Create billing schedules and bill and payment analyses as required.
• Assist with special billing projects as needed.

Qualifications:

• Must have a minimum of two years of legal billing experience.
• Self-starter who proactively focuses on providing excellent and responsive client service.
• Quickly grasps processes and procedures and applies them to everyday tasks.
• Prioritizes and organizes workflow to complete tasks in a timely manner.
• Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions.
• Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines.
• Communicates effectively with all levels of the organization both verbally and in writing.
• Works well under pressure and stays focused on accomplishing the task.
• Exercises good judgment.
• Works well both independently as well as part of a team.
• Knowledge of billing systems such as Aderant.
• Experience with e-billing.
• Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages.
• Excellent spelling and grammar skills.
• Demonstrated proficiency with Word and Excel.
• Strong attention to detail and ability to follow instructions accurately.

The base annual pay range for this role is between $75,000-$95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.

EEO/AA EMPLOYER/Veterans/Disabled

Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.