The Billing Operations Manager oversees billing processes for Asia, ensuring accurate billing, operational efficiency, and cross-functional collaboration to meet financial KPIs and improve billing practices.
Job Description SummaryThis role will be responsible for maintaining short/long-term billing planning for Asia region. Expected to closely partner with the regional operations and finance teams and ensure accurate billing visibility and on time billing. You will own the operating rigor and rhythm to drive team to optimize business cash plan. This role will report to the Asia billing leader.Job Description#LI-Remote - This is a remote position
Roles and Responsibilities
- Responsible for regional pacing, closing, reporting and overall billing operation
- Responsible for establishing tools, rules, processes to maximize billing entitlement and enhance linearity.
- Drive KPIs regarding Billing to improve the operational efficiencies in collaboration with regional PFM teams
- Build up various billing reports with ability to analyze financial implication and present to broader stakeholders in timely manner
- Pursue continuous improvement of billing process
- Provide billing issue resolutionAble to work with various stakeholders and drive cross functional teams to ensure visibility and linearity for billing
- Partner with PFM/Multiple functions to improve quality of billing and issue resolutions
- Drive the Operating Rigor & Rhythm to drive On-Time Billing
- Develop progressive viewpoints and escalate issues timely to drive appropriate actions and mitigate risks
- Provide visibility of billing and collection Planning, Progress and Entitlement
- Act as a focal point for Ops/ Global thread in terms of Billing matters and participate various initiatives
- Own closing activities to maintain solid data accuracy and reporting
- Advocate process improvement and explore standard work opportunities
Required Qualifications
- Greater than 5 years in Power Services industry.
- Operational and process mindset.
- Understand the services billing and collection process and systems for various contract types.
- Bachelor’s degree from an accredited University or College.
- Prefer experience or knowledge in Finance.
Desired Characteristics
- Strong oral and written communication skills.
- Ability to document, plan, market, and execute programs.
- Demonstrated ability to analyze complex issues and resolve obstacles proactively
- Strong leadership skills, including the ability to work in cross functional environment and matrix organization as well as demonstrate ability to multiple and competing priorities, promote teamwork, accountability, and speed.
Relocation Assistance Provided: No
Top Skills
Billing Systems
Financial Reporting Tools
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