Billing Compliance Analyst

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Billing Compliance Analyst plays a critical role in supporting the firm’s billing function by ensuring accuracy, efficient compliance with client outside counsel guidelines (“OCG”) time entry rules. This position is responsible for reviewing time during the month of entry, identifying non-compliant entries and necessary edits to align with client requirements. This role will develop and implement technology-driven solutions, including AI, streamline billing operations and optimizing timekeeping practices to reduce administrative burdens on lawyers. The ideal candidate is detail-oriented, highly organized, and adept at managing multiple priorities in a fast-paced legal environment. Additionally, the Billing Compliance Analyst will assist the Senior Compliance Manager in Ad Hoc requests and projects.

Job Responsibilities

• Design and implement scalable solutions to address recurring compliance issues, leveraging technology and AI solutions where applicable.
• Conduct analyses of attorney and staff time entries prior to proforma generation to ensure accuracy and compliance with firm and client standards.
• Identify and amend non-compliant entries such as block billing, vague or administrative narratives ensuring that all submissions meet client-specific requirements.
• Revise time entry narratives to meet client-specific billing requirements and firm standards.
• Lead initiatives to improve timekeeping practices including delivering feedback and developing training programs for timekeepers.
• Organize and lead periodic meetings with stakeholders leveraging data to assess, propose and refine time entry best practices.
• Mentor and guide junior level employees in performing effective time entry reviews.
• Support the billing team with advanced reporting and matter set up.
• Collaborate with billing coordinators, administrative assistants, and finance management to ensure timely and accurate billing.

Knowledge, Skills, and Abilities

• Strong attention to detail and an ability to maintain accuracy in a high-volume, deadline-driven environment.
• Ability to work independently while also collaborating with a team in a professional and cooperative manner.
• Excellent written and verbal communication skills to interact effectively with attorneys, staff, and external contacts.
• Strong organizational and time-management skills to prioritize multiple tasks efficiently.
• Basic understanding of accounting principles and billing processes.
• Proficiency in editing time entries using Elite 3E or similar legal billing systems.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Education

The position requires a bachelor's degree, preferably in accounting, finance, or another related field.

Experience

Experience reviewing legal time entries for compliance required.  Experience in providing instruction on time entry best practices preferred.

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The salary range for this position is $80,000-$115,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

EOE m/f/d/v
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