Billing Clerk

We are seeking a detail-oriented and organized Billing Clerk to manage billing activities, maintain accurate financial records, process invoices, and assist with accounts receivable functions. The ideal candidate has strong attention to detail, excellent organizational skills, and the ability to work accurately with numbers and financial information.

Key Responsibilities

• Prepare, review, and issue customer invoices accurately and on time.
• Enter billing information into accounting and billing systems.
• Verify pricing, quantities, purchase orders, contracts, discounts, taxes, and payment terms.
• Review billing records for accuracy and resolve discrepancies.
• Process credit memos, adjustments, refunds, and billing corrections as authorized.
• Monitor outstanding invoices and assist with accounts receivable collections.
• Post and apply customer payments to the appropriate accounts.
• Reconcile billing records and customer accounts.
• Respond to customer inquiries regarding invoices, payments, account balances, and billing discrepancies.
• Communicate with internal departments to obtain missing information and resolve billing issues.
• Maintain organized and accurate billing documentation and records.
• Assist with month-end and year-end closing activities.
• Prepare billing reports and account statements as requested.
• Follow company billing policies, accounting procedures, and internal controls.
• Protect confidential customer and financial information.
• Assist the accounting department with administrative and clerical duties as needed.
• Identify recurring billing errors and recommend process improvements.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent required.
• Previous experience in billing, accounts receivable, accounting, bookkeeping, or a related administrative role preferred.
• Strong mathematical and numerical skills.
• Excellent attention to detail and accuracy.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to learn accounting, ERP, or billing software.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality.
• Ability to work independently and as part of a team.
• Ability to meet deadlines and manage multiple priorities.

Preferred Qualifications

• 1–3 years of billing or accounts receivable experience.
• Experience with accounting software such as QuickBooks, NetSuite, SAP, Oracle, or similar systems.
• Experience processing high-volume invoices.
• Knowledge of basic accounting principles.
• Experience with payment processing and account reconciliation.
• Experience working with purchase orders and customer contracts.
• Associate degree or coursework in Accounting, Finance, Business, or a related field.

Technical Skills

• Microsoft Excel
• Microsoft Word
• Email and calendar applications
• Accounting or ERP systems
• Billing and invoicing software
• Data entry
• Payment processing
• Account reconciliation
• Electronic filing and recordkeeping

Key Skills and Attributes

• Accuracy and attention to detail
• Numerical aptitude
• Organization
• Reliability
• Time management
• Problem-solving
• Customer service
• Communication
• Confidentiality
• Teamwork
• Ability to meet deadlines

Performance Expectations

Success in this role will be measured by:

• Accurate and timely invoice processing.
• Low error rates in billing and account records.
• Timely resolution of billing discrepancies.
• Accurate application and recording of customer payments.
• Effective communication with customers and internal departments.
• Proper maintenance of financial records and documentation.
• Consistent compliance with company accounting procedures.