Provides broad People Operations support, including recruiting, onboarding, employee records, benefits, compliance, training, employee relations escalation, leave administration, workers’ compensation documentation, HRIS updates, reporting, and offboarding. Maintains accurate personnel and training records, supports California employment compliance, and coordinates with staffing agencies, Operations, Safety, and corporate teams. The role works in office and food manufacturing environments and may occasionally travel to other locations.
BILINGUAL PEOPLE OPERATIONS COORDINATOR
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location:
- California Food Factory: 1850 Raymer Ave, Fullerton, CA, 92283 (N. Gilbert St and W. Commonwealth Ave.) | Monday to Friday (Weekends - rarely occasional)
Responsibilities:
The People Operations Coordinator provides administrative and operational support across a broad range of People Operations functions, including recruiting, onboarding, offboarding, employee records administration, training coordination, benefits support, compliance tracking, and employee services. This role serves as a key resource for employees and managers by delivering timely support, maintaining accurate records, and helping ensure compliance with company policies and employment regulations within a fast-paced ready-to-eat food manufacturing environment.
- Support recruiting efforts by posting job opportunities, screening resumes, scheduling interviews, and coordinating candidate communications.
- Assist with hiring activities, including preparing offer letters and pre-employment documentation.
- Coordinate pre-employment screenings and onboarding requirements.
- Coordinate new hire onboarding activities, including orientation scheduling, new hire paperwork, and employment eligibility verification (Form I-9).
- Ensure employee files and onboarding documentation are completed and maintained accurately.
- Assist with employee events, communications, and engagement activities.
- Assist with employee separations, exit documentation, and offboarding processes.
- Serve as a point of contact for employee questions regarding policies, benefits, payroll, and general employment matters.
- Escalate complex employee relations concerns to the People Operations Manager.
- Maintain employee files and documentation in accordance with company policies and applicable federal, state, and local requirements.
- Assist with HR audits, compliance tracking, and required reporting.
- Support compliance with California labor laws, food manufacturing requirements, and company policies.
- Coordinate employee training programs, including food safety, workplace safety, harassment prevention, and other required compliance trainings as well tracking and maintaining training records.
- Assist in scheduling and organizing development and learning opportunities.
- Partner with staffing agencies to coordinate onboarding requirements, attendance tracking, and compliance documentation for temporary employees.
- Work with corporate providing information to be recorded within HRIS and related systems.
- Generate routine reports and assist with data audits to ensure accuracy.
- Process employee status changes, promotions, transfers, and other personnel actions.
- Assist with communicating company policies, procedures, and People Operations programs.
- Support policy acknowledgment tracking and document retention requirements.
- Coordinate leave-related documentation and employee communications.
- Maintain leave records and assist with tracking leaves of absence under the direction of the People Operations Manager.
- Ensure required documentation is collected and filed appropriately.
- Support workplace safety initiatives and training programs.
- Assist with workers' compensation reporting, documentation, and claim tracking.
- Partner with Operations and Safety teams to maintain accurate records and follow-up documentation.
- Participate in People Operations projects and initiatives as assigned.
- May travel occasionally to support People Operations initiatives and training activities at other company locations.
Qualifications:
- Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
- Bilingual in English and Spanish is required
- 1-3 years of Human Resources, administrative, recruiting, or employee support experience highly preferred.
- Experience in manufacturing, food production, distribution, or a related environment preferred.
- Working knowledge of California employment laws and HR best practices preferred.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent verbal and written communication skills.
- High level of professionalism, discretion, and confidentiality.
- Proficient in Microsoft Office Suite and HRIS systems.
Work Environment:
- Combination of office and food manufacturing environments.
- Regular interaction with hourly and salaried employees.
- Frequent walking through production, warehouse, and operational areas.
- Must be able to work in environments that may include varying temperatures, noise levels, and food production activities.
- Ability to sit, stand, walk, bend, and use standard office equipment throughout the workday.
Why you should join our team:
- Full-Time starting immediately at $23.00-25.00 per hour.
- Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
- Competitive Rewards: Reap the benefits of a comprehensive compensation package with a bonus plan and group health benefits that recognize your outstanding contribution.
- Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
- Champion Diversity and Inclusion: We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
- Lead the Sustainability Revolution: As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.
For more information about Bento Sushi and our opportunities, please visit www.bentosushi.com.
We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Human Resources Coordinator, HR Assistant, People and Culture Administrator, HR Operations Coordinator.
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