Benefits Program Manager

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
As the Benefits Manager for APJ with a focus on India, you will serve as the primary point of contact for benefits-related matters across the APJ region, with a strong emphasis on managing and administering group benefit programs in India. This manager-level role focuses on independent, high-level administrative coordination and execution, working closely with the Corporate Benefits team to ensure alignment with global policies while addressing regional and India-specific needs. You will handle employee inquiries, onboarding, terminations, vendor coordination, invoicing, and special projects, delivering an enhanced benefits experience for employees across APJ. This role does not involve managing direct reports but requires strong organizational skills, autonomy, and collaboration.
This role will report to the Director of Global Benefits and will be on a hybrid schedule with 2 days a week in our Bangalore Office.
You'll Get To:

• Manage the day-to-day administration of group benefit programs across APJ countries ensuring accuracy and compliance with local and regional regulations.

• Act as the primary point of contact for benefits-related inquiries and escalations from employees in India and as needed, across APJ, providing timely and accurate responses.

• Support all benefits-related needs throughout the employee lifecycle (e.g. onboarding, new hire orientation, offboarding, claims, etc.).

• Support the Sr. Benefits Manager with annual renewals and collaborate with other HR and benefit managers to align benefits programs with global standards and regional needs.

• Serve as the key liaison with brokers and vendors in APJ, communicating employee changes and ensuring timely and accurate updates. Partner closely with the global Corporate Benefits team to align on policies, programs, and initiatives, ensuring consistently while adapting to India and APJ-specific requirements.

• Contribute to drafting and refining benefit policies for programs in APJ and compile content for benefits communication, supporting the benefits website and employee-facing materials.

• Oversee purchase orders and invoice processing for benefit vendors, ensuring timely payments and accurate financial tracking. Lead the execution of approved special projects, such as rolling out new benefit initiatives or enhancing existing programs, in collaboration with the Corporate Benefits Team.

• Stay informed on local benefit trends and regulations, providing insights to the Corporate Benefits Team to ensure programs remain competitive and compliant. Maintain accurate employee benefit records, support internal reporting, and ensure data accuracy in benefit systems, leveraging analytical skills to identify process improvements.

• Take on additional responsibilities or projects as needed to support BlackLine's Corporate Benefits strategy.

What You'll Bring:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or relevant certification (e.g., CEBS) is a plus.
• Total 10-13 years of experience is required.

• 5-7 years of experience in benefits, leaves, or wellness management.

• Strong knowledge of benefit regulations across India and APJ.

• Independent, self-managed, and self-starter.

• Exceptional organizational, project management and time management skills, with the ability to prioritize and execute tasks autonomously.

• Outstanding communication and interpersonal skills to engage with employees, vendors, and global stakeholders effectively.

• Must be able to identify and solve problems related to benefits and HRIS administration.

• Ability to identify, recommend and act on process improvements among responsibilities managed to create efficiencies

• Exceptional verbal and communication skills

• Exceptional data management, analytical and problem-solving abilities.

• Experienced in driving operational efficiency in the delivery of benefits and wellness programs through technology is a plus.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.