As a Benefits Coordinator, manage benefits administration, support enrollment, ensure compliance, and assist employees with inquiries about benefits.
😎 Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
Quantum Metric is seeking an experienced Benefits Coordinator to join the People Operations team. In this role, you’ll support the day-to-day administration of our U.S. benefits programs.
You’ll handle key areas such as benefits enrollment, employee education, and vendor coordination, helping ensure a smooth and consistent experience across all offerings. This role reports to the Senior Manager, Total Rewards and contributes to delivering competitive, compliant, and employee-focused benefits programs.
The ideal candidate has a foundational understanding of U.S. benefits administration and a strong interest in building a career within Total Rewards.
What you’ll doAs the Benefits Coordinator at Quantum Metric, you will be responsible for managing the day-to-day operations of our Benefits Programs. This role will help develop and administer all of QM’s Benefit packages, including healthcare, dental, vision, wellness programs, and 401(k). You’ll work closely with internal stakeholders, brokers, and vendors to keep programs running effectively and address employee needs.
🔧 Responsibilities
- Support benefit enrollments, life events, and ongoing administration
- Maintain benefits data within HRIS and carrier systems
- Serve as the main point of contact for new hires and employee benefit questions
- Support the coordination and execution of Benefits Open Enrollment
- Create and maintain clear employee-facing benefits materials and resources
- Audit benefits invoices and ensure accuracy across benefit billing and system data
- Partner with brokers and vendors to maintain strong service and resolve escalations
- Support wellness initiatives and employee wellbeing programs
- Assist with the administration of leave of absence processes
- Ensure compliance with US regulations (ERISA, COBRA, ACA, FMLA)
- Review programs regularly and recommend improvements based on employee feedback and market trends
💡 Requirements
- Bachelors or equivalent work experience preferred
- 1-3 years experience in Human Resources
- Familiarity with HRIS systems (Paylocity a plus)
- Excellent communication skills, both written and verbal
- High attention to detail and accuracy
- Ability to handle sensitive information with discretion
- Comfortable working in a fast paced environment
- Strong data management skills; proficiency in Excel is a plus
- Compensation: $60,000-70,000 | Bonus eligible
💻 Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Hiring Manager Interview (30 minutes)
- Cross-Functional Panel (30 minutes)
- General Manager of VOC (30 minutes)
- CEO Interview (30 minutes)
🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
🐉 About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to [email protected].
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
#LI-REMOTE #BI-Remote
Top Skills
Excel
Hris Systems
Paylocity
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