Provide remote customer support for banking inquiries, process transactions (deposits, withdrawals), troubleshoot online banking issues, maintain accurate account records, and assist customers with financial products.
We are seeking a Banking Customer Service Representative to assist customers with their banking inquiries, account management, and financial products. This is a remote position.
Description:
- Answer customer inquiries related to accounts, transactions, and services.
- Process deposits, withdrawals, and other financial transactions.
- Assist with online banking issues and troubleshooting.
- Maintain accurate records and update account details.
Qualifications:
- High school diploma or equivalent.
- 1+ years of banking or financial services experience.
- Strong attention to detail and communication skills.
- Knowledge of financial products and banking systems.
Benefits:
- Paid time off (PTO).
- Health insurance.
- 401(k) retirement plan.
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