AVP, GLA Innovation & Transformation Project Manager

Description and Requirements
The Team You Will Join
In Government & Legal Affairs, you'll be an engaged and trusted partner - empowered to deliver innovative solutions, influence public policy, and achieve results that enable MetLife's growth and protect its global interests. Applying a commercial and contemporary mindset, you'll advocate for what's possible, overcome challenges, and embrace different perspectives. If you also pride yourself on acting with accountability, transparency, and respect, apply to join our Government & Legal Affairs team today.
The Opportunity
Position: AVP, GLA Innovation & Transformation Project Manager
Location: 200 Park Ave
Setting : Hybrid
Reports to: VP, Legal Affairs Operations & Chief of Staff
The AVP, Government & Legal Affairs Innovation & Transformation Project Manager is responsible for supporting the Global Government and Legal Affairs strategic planning and execution of this team's highest priority initiatives. This role has specific focus developing AI solutions and leading the organization on workflow transformation of strategic importance. Additionally, this role will establish and own the department's knowledge management processes. The person in this role will have management accountability across the organizations AI portfolio, inclusive of the procurement and governance processes. As MetLife continues to simplify, project management excellence is critical to executing our strategy.
Key Responsibilities

• Drive strategy execution by leading the planning and delivery of Global Government and Legal Affairs' highest-priority initiatives, ensuring alignment with Legal and enterprise objectives.
• Own the Legal AI and innovation portfolio, including development, implementation, governance, and vendor procurement of AI-enabled legal solutions.
• Lead large-scale workflow transformation efforts across the global Legal organization, leveraging AI, automation, and process optimization to improve efficiency and outcomes.
• Establish and manage the Legal Department's knowledge management program, enabling scalable access to institutional knowledge, best practices, and legal insights.
• Provide program and project management leadership for complex, cross-functional initiatives, ensuring projects are delivered on time, within scope, and with measurable impact.
• Serve as a key advisor to Legal leadership, translating operational, financial, and technology data into clear, actionable insights for executive decision-making.
• Influence and lead in a matrixed environment by building strong stakeholder relationships, motivating teams, and driving results without direct authority.

Required Qualifications

• AI fluency, specific to legal tools and processes
• Excellent presentation and communication skills with ability to effectively interact with individuals at all levels of responsibility and authority
• Critical thinking with an ability to understand and represent strategic objectives
• Comfort dealing with ambiguity and the ability to work independently
• Excellent problem-solving capabilities, including problem structuring, analysis, and ability to translate information into insights, drive actionable implications, and formulate recommendations.
• Solution-oriented with an ability to effectively drive prompt decisions
• Ability to learn fast and perform well under pressure with quick turnaround time.
• Ability to build and maintain productive relationships
• Ability to motivate and empower others to work towards the organization's goals
• Direct and Matrix team building
• Influencing skills working with internal and external stakeholders
• Strong financial and business acumen, familiar with leading initiatives dependent on technology and corporate functions
• Effective time management and strong organizational skills with ability to work on multiple projects simultaneously
• Experience with portfolio, program, or project management

Preferred Qualifications

• Education: Bachelor's degree required. MBA or JD is a significant plus.
• Experience: 10+ years of professional experience, with a strong background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
• Technical Proficiency: Fluency with legal technology and AI/automation.
• Mindset: A pragmatic, "get it done" attitude. You can navigate ambiguity, represent the head of Legal Operations and CLO in executive forums, and prioritize the tasks that provide the most value to the department.
• Communication: Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $164,200 - $218,900 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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