DevOps Engineer - Senior

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry. 

A DevOps Engineer, Senior, designs, develops, and maintains automation frameworks and tools to improve productivity and quality across the organization.

General Responsibilities

• Diagnose, resolves, and escalates service impacting issues.
• Uses continuous integration and delivery (CI/CD) pipeline to support automated testing and deployments.
• Develop monitoring and alerting platforms to detect and resolve performance impacting issues.
• Collaborates with cross-functional teams to identify opportunities for automation and provide solutions that meet business needs.
• Provides technical support to the development team.
• Performs other duties and responsibilities as assigned.

Level-Specific Responsibilities:

• Leads the design and implementation of complex automation solutions that span multiple teams and systems.
• Develops and maintains automation strategies and roadmaps that align with business goals and objectives.
• Evaluates new automation technologies and tools and makes recommendations for adoption.
• Automates and streamlines software delivery processes.
• Implements advanced integration and continuous delivery (CI/CD) pipelines and deployment strategies.
• Develops and implements metrics and analytics to measure the efficiency and effectiveness of automated processes.
• Mentors and provides guidance to junior team members, promotes best practices, and maintains quality standards.
• Acts as a subject matter expert in automation and provides guidance to other team within the organization.

Accountability/Complexity:

• May manage projects requiring the responsibility of delegating work and reviewing resulting work product.
• May be responsible for providing guidance, coaching, and training to other employees within job area. 
• May function as a team lead and assistant to the supervisor/manager.  

Experience: 

• 6 year’s relevant experience.

Education:
Must meet one of the following requirements:

• Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
• Associate’s Degree in a Technical Field
• Certification in relevant focus area

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)