Design and build AI- and automation-driven solutions to accelerate Mortgage Cadence Platform configuration using LLMs and workflow automation. Develop integrations with system APIs, partner with implementation teams, create documentation and training, and propose new tools to improve implementation accuracy and scale.
We are seeking a highly motivated and technically skilled Automation and AI Specialist to join our Professional Services team. This role is critical to advancing our implementation capabilities by designing and developing innovative automation and AI-driven solutions that accelerate and streamline the configuration of our Mortgage Cadence Platform (MCP).
The ideal candidate is passionate about leveraging cutting-edge technologies like Large Language Models (LLMs) and workflow automation platforms (e.g., n8n, Power Automate) to reduce manual effort, improve accuracy, and scale implementation efforts across clients. This individual will collaborate closely with implementation consultants, project managers, configuration specialists, and product teams to identify opportunities and deliver tangible outcomes through automation.
Key Responsibilities:
- Design, develop, and maintain AI- and automation-driven solutions that support the rapid configuration of MCP for client implementations.
- Leverage LLMs (e.g., OpenAI, Claude) to interpret client documentation (e.g., underwriting guidelines, product matrices, policies) and generate configuration outputs.
- Build and optimize automated workflows using tools such as n8n, Power Automate, Zapier, or custom scripts to streamline repetitive tasks in the implementation lifecycle.
- Integrate outputs with system APIs to populate configuration templates and system admin screens.
- Partner with subject matter experts to identify high-impact use cases and translate business needs into scalable technical solutions.
- Collaborate with Product and Engineering teams to ensure solutions are secure, compliant, and maintainable.
- Create internal documentation, training materials, and guides to support adoption and enable team self-sufficiency.
- Stay current on AI/automation trends and proactively propose new tools or approaches that can drive efficiency.
Requirements
Required Qualifications:
- 3+ years of experience in a role focused on automation, AI/ML, or software development.
- Hands-on experience with workflow automation platforms (e.g., n8n, Power Automate, Zapier).
- Experience working with Large Language Models (LLMs) like OpenAI GPT, Claude, or similar.
- Strong understanding of REST APIs, JSON, and systems integration concepts.
- Proficient in JavaScript, Python, .NET, or other scripting languages used for automation.
- Familiarity with cloud platforms (e.g., Azure, AWS, GCP).
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Experience with document parsing, data extraction, and AI-based content analysis.
- Knowledge of prompt engineering techniques and model fine-tuning.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; or equivalent practical experience.
- Experience working in the mortgage or fintech industry, particularly in implementation or configuration roles.
- Familiarity with Loan Origination Systems (LOS), especially Mortgage Cadence.
- Exposure to RPA tools such as UiPath, Automation Anywhere, or Blue Prism is a plus.
Benefits
Similar Jobs
Artificial Intelligence • HR Tech • Software • Automation
Design, build and deploy secure, production workflow automations across business systems. Connect apps via APIs/webhooks, add validation/error handling, document processes, train users, monitor outcomes and ensure data governance and security.
Top Skills:
Ai AgentsAi ApisAPIsCrm PlatformsJavaScriptJSONMakeN8NOauthPythonRetrieval SystemsSupport PlatformsWebhooksZapier
eCommerce • Logistics • Transportation • 3PL: Third Party Logistics
Build, configure, and maintain HubSpot CRM, Make.com scenarios, Monday.com boards, and AI (Claude) integrations. Implement RevOps automations, write lightweight JavaScript/Python scripts, manage APIs and MCP connections, ensure data integrity, document SOPs, and support client and internal training materials.
Top Skills:
ClaudeGocardlessGoogle Apps ScriptGoogle WorkspaceHarvestHubspotJavaScriptJSONMake.ComModel Context ProtocolMonday.ComOauthPythonRest ApisSlackSQLStretyTrainualWebhooksXero
Artificial Intelligence • HR Tech • Software • Automation
Design, build, and deploy AI-assisted workflow automations by mapping processes, connecting apps (CRM, marketing, support), implementing integrations (Make, Zapier, n8n), adding validation and monitoring, documenting logic and permissions, testing, training users, and measuring time saved and business outcomes while following security and data-governance practices.
Top Skills:
Ai AgentsAi ApisAPIsCrm PlatformsJavaScriptJSONMakeN8NOauthPythonRetrieval SystemsWebhooksZapier
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
