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Lead enterprise architectural initiatives, design scalable solutions integrating data, BSS/OSS, and identity systems. Define frameworks, governance, roadmaps, and standards; drive large-scale transformations; evaluate emerging technologies; mentor teams and collaborate with senior stakeholders to align architecture with business goals.
Top Skills:
AdtechBss/OssFreewheelIdentity Management
Digital Media • Information Technology • News + Entertainment
Lead enterprise customer retention strategy and operations for Business Customer Loyalty. Own retention KPIs (save rate, churn reduction, revenue preservation), manage multi-layer call center teams, optimize offers and processes, drive coaching and quality programs, partner cross-functionally to resolve complex cases, and support budgeting and staffing to improve long-term customer retention.
Fintech • Financial Services
Acquire, deepen, and manage relationships with affluent customers through discovery-driven advice, scheduled appointments, lobby engagement, and proactive outreach. Deliver multi-product banking solutions across deposits, lending, investments, home lending, and business banking; coordinate with Wealth and other partners; champion digital adoption; ensure accurate documentation, risk/compliance adherence, and support branch team performance.
This is a remote position.
Insight Therapy Solutions is looking for a highly skilled Automation / AI Specialist to join our growing remote team. This role is ideal for someone with strong hands-on experience building workflow automations, AI agents, and internal productivity systems using tools such as n8n, APIs, and LLM-based technologies.
The ideal candidate is both technical and solution-oriented — someone who can translate operational challenges into scalable, efficient automation workflows.
- Paid Time Off (PTO)
- Paid U.S. Holidays
- Paid Birthday Leave
- Parental leave
- Monthly Health Stipend
- Design, build, and maintain automated workflows using n8n
- Develop AI agents, copilots, and AI-assisted internal tools
- Integrate third-party APIs, databases, and cloud services into workflows
- Collaborate with IT and Operations teams to identify automation opportunities
- Optimize and improve existing automation systems for reliability and efficiency
- Monitor workflows and troubleshoot technical issues
- Stay updated on emerging AI tools, automation platforms, and best practices
- 3+ years of experience in automation, AI integration, or related technical roles
- Strong production-level experience with n8n
- Experience working with APIs, webhooks, and scripting (JavaScript or Python)
- Hands-on experience with AI agents, copilots, or LLM-based tools
- Strong problem-solving and debugging skills
- Ability to convert business processes into scalable automation workflows
- Comfortable working in a remote-first environment
- Experience with Zapier, Make.com, or other automation platforms
- Familiarity with AWS, GCP, or cloud-based infrastructure
- Experience with GitHub/GitLab and CI/CD workflows
- Experience integrating CRM, ATS, or operational systems
- Healthcare automation or HIPAA-compliant workflow experience is a strong advantage
Applicants must submit a portfolio featuring 2–5 automation projects or AI workflow implementations they personally built.
Each submission should include:
- Business problem solved
- Tools/platforms used
- Workflow architecture or process overview
- Specific contributions made
- Measurable outcomes or efficiency gains
- Screenshots, Loom walkthroughs, GitHub repositories, or demos (if available)
- n8n
- AI Agents / Copilot Tools
- REST APIs
- JavaScript / Python
- GitHub / GitLab
- Jira, Trello, or similar project management tools
Full-time | Remote
Monday–Friday | 8:00 AM – 5:00 PM Pacific Time
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
