In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.
Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.
Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.
Overview
We’re hiring a Associate Revenue Systems Administrator to streamline system operations, support revenue teams, and improve automation. This role will enhance efficiency by managing licenses, triaging Salesforce cases, and maintaining integrations—ensuring seamless workflows that drive company-wide success.
This role is key to scaling Recharge’s revenue systems, ensuring seamless operations, data accuracy, and team productivity. Our team stands out by not just maintaining systems but optimizing and innovating to drive efficiency, empowering teams, and fueling long-term growth.
What you’ll do
- License Provisioning & System Access: Manage the provisioning and deprovisioning of licenses for new hires across various revenue systems.
- Salesforce Case Management: Triage, prioritize, and resolve Salesforce cases submitted by cross-functional teams, ensuring timely support.
- System Integrations & Administration: Assist in maintaining and optimizing integrations between revenue systems, ensuring data integrity and process efficiency.
- Tool Administration: Support and administer revenue technology tools, including Salesforce, LeanData, Apollo, Scratchpad, Outreach, Gong and others.
- Automation & Error Handling: Monitor and troubleshoot automation flows, identifying and resolving errors to ensure seamless operations.
- Documentation & Enablement: Develop and maintain documentation for key policies, procedures, best practices, and use cases specific to Recharge.
- Training & Support: Provide support by responding to training needs and technical questions from staff.
- Project Collaboration: Work with stakeholders on projects related to system enhancements and process improvements.
- Live by and champion our values: Accountability, Collaboration, Iteration and Details
Required Qualifications:
- 2+ years of experience in a revenue operations, system administration, or similar role.
- Hands-on experience with Salesforce administration (Salesforce Admin certification is a plus).
- Familiarity with revenue tech stack tools such as LeanData, Apollo, Scratchpad, and Gong.
- Strong troubleshooting skills with automation workflows and integrations.
- Excellent communication and documentation skills.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Detail-oriented with strong organizational skills and a proactive approach to problem-solving.
Preferred Qualifications:
- Experience with marketing and sales automation tools.
- Understanding of data governance and best practices for CRM hygiene.
- Prior experience in a SaaS or subscription-based business model.
Compensation
Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.
- Hiring range in the US
$72,000 USD - $90,000 USD - Hiring range in Canada
$64,000 CAD - $80,000 CAD
Application window anticipated to close 06/06/2025. If you’re interested in this opportunity, please submit an application as soon as possible.
Benefits at a Glance:
- Medical, dental and vision plans
- Retirement plan with employer contribution
- Flexible Time Off
- Paid Parental Leave
- Monthly Remote Life and Merchant stipends
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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.
Transparency in Coverage
This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.
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Recharge Santa Monica, California, USA Office
1507 20th St, Santa Monica, CA, United States, 90404
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