Associate Product Manager (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting into the Product Manager of Essentials Payment Management, the Associate Product Manager for Availity’s Remittance Viewer will lead a dedicated scrum team focused on delivering secure access to electronic remittance advice. This role works closely with cross-functional teams and clients to gather, document, and refine product requirements and user stories, while contributing to the overall Essentials roadmap. Using Agile/Scrum methodologies, the Associate Product Manager will oversee product development and QA activities to ensure scalable, high-quality solutions that meet the needs of stakeholders across multiple channels. Responsibilities include shaping the product roadmap, defining project scope, leading standups, backlog refinement, sprint planning, and driving end-to-end execution.

Sponsorship, in any form, is not available for this position.

Why you want to work on this team:

· You will work across the organization and product portfolio, partner with other product leaders, and represent the needs of our client base and the market

· This team is highly collaborative and constantly engages with both team and individual efforts to ensure project execution and team success.

· The team is highly visible and has many opportunities to be part of discovery and driving innovation and vision through to final product in a structured way.

· This is the perfect team for an Associate Product Manager that thrives working in a fast-paced environment.

Role Summary

· Serve as Associate Product Manager supporting the Payment Management roadmap.

· Lead cross-functional teams (analysts, developers, designers) through the full product development lifecycle—from ideation and discovery through launch and continuous improvement.

· Partner with the Payment Management Product Manager to shape overall product strategy, identify market opportunities, and define product and feature vision.

· Collaborate with design and technology teams to own feature definition, prioritization, roadmapping, and planning activities.

· Act as the primary driver of product delivery, ensuring solutions meet stakeholder needs and market demands.

· Coordinate with internal stakeholders, external partners, vendors, and customers to design scalable, user-centered solutions.

· Drive planning efforts, go-to-market strategy, and remove blockers for scrum teams.

· Leverage strong understanding of the product lifecycle and Agile methodologies to ensure successful team collaboration and execution.

· Serve as an internal and external evangelist of the product, articulating ROI and market value.

To be qualified for the role, you have:

· Minimum of 3 years’ experience in Product Management or Product Ownership, including full product lifecycle from discovery through launch.

· Strong understanding of healthcare workflows, with specific knowledge of revenue cycle management and 835 X12 transactions. This is required to be considered for the role.

· Proven ability to lead cross-functional Agile teams and execute on product roadmaps.

· Experience managing stakeholder expectations and communicating across varying levels and functions.

· Ability to work effectively within a matrixed organization across multiple teams and disciplines.

· General understanding of modern technology architecture, database concepts, virtualization, and the impact of HIPAA/privacy regulations.

· Proficient in Agile tools such as Jira and Confluence.

· Strong analytical thinking skills, with comfort working with KPIs, metrics, and feedback loops to evaluate product performance.

· Demonstrated user-centric mindset, with the ability to advocate for customer needs in product decisions.

· Effective prioritization and decision-making skills in a fast-paced environment.

· Excellent stakeholder communication skills, with the ability to translate complex concepts for diverse audiences.

What will set you apart:

· Proficiency with Pendo, a product experience platform.

· Experience collaborating closely with User Interface/User Experience teams.

· Ability to work independently with minimal supervision.

· Comfortable in fast-paced, dynamic environments with a continuous improvement mindset.

· Demonstrated experience identifying and advocating for new product opportunities and capabilities.

· Strong focus on outcomes and delivering customer value.

What you will be doing:

· Enabling execution of the Payment Management roadmap by delivering commercially viable solutions and driving go-to-market success.

· Partnering with the Payment Management Product Manager to define and prioritize problems, requirements, and features.

· Engaging with internal stakeholders, health plans, and providers to understand workflows and business needs.

· Collaborating with design teams and user groups to validate concepts and refine solutions.

· Informing and influence product vision, roadmap, and business cases for data-driven and analytics-focused solutions.

· Defining and monitor operational, performance, and value metrics to ensure product success.

· Gathering and refine requirements into actionable user stories and acceptance criteria.

· Leading daily standups, backlog grooming, sprint planning, and retrospectives to ensure Agile alignment.

· Supporting scrum teams in building and maintaining Payment Management product features.

· Leading customer implementation and support activities.

· Providing release support for both major and off-cycle deployments.

· Gathering and incorporating user feedback to inform future enhancements.

· Collaborating with technical teams (Architects, Developers, Analysts) to ensure delivery aligns with product vision.

· Ensuring all products are documented, delivered to specification, and meet quality standards.

· Evangelizing the product internally and externally, representing the company’s strategic vision and differentiation.

· Being accountable for successful delivery and performance of the product in the market.

Availity culture and benefits:

· Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

· Culture is important to us and there are many ways for you to make your mark here!

· We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

· Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

· We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

· We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

· Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

· Interested in furthering your education? We offer education reimbursement!

· Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

· Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. 

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:

· Recruiter Resume Review

· Manager Resume Review

· Recruiter Video Interview

· Manager Video Interview

· Panel Video Interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

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