Associate External Provider Oversight - Princeton

About this role

About BlackRock:

BlackRock is a pre-eminent asset management firm and a best-in-class provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches sought at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets.

At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $11 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Experience what it feels like to be part of an organization that makes a difference!

Team Overview:

The Fund Distributor Services team (FD Services) is responsible for servicing intermediary relationships which includes US Mutual Funds, Offshore Mutual Funds, Registered Alternative Funds and 529 product suites. Our scope includes daily operational support for the intermediaries and internal business partners in support of the products. We partner closely with intermediary operations teams, transfer agents, vendors, as well as internal teams such as the Relationship Managers, Legal and Compliance.

You will have an opportunity to work in a fast-paced, diverse environment that provides operational support and service excellence to our clients. Do you thrive in a stimulating and multifaceted work environment collaborating with key stakeholders to improve operational processes and where project management skills are key? Look no further. We are seeking a candidate who is curious, analytical, and passionate to join our team.

Responsibilities:

• Develop a strong understanding of the Registered Alternative Products and operational technology platform and process

• Collaborate closely with transfer agents, sales, and relationship groups to achieve a superior client experience

• Resolve issues and implement changes to processes as needed

• Efficiently onboard new custodians and intermediaries, and serve as a key stakeholder in the onboarding of new share classes and products at both Transfer Agents (TA) and intermediaries

• Promptly resolve subscription and new account rejections

• Actively participate in agreement reviews to ensure compliance and accuracy

• Manage daily workflow effectively through email and phone communications

• Regularly review and update fund documentation to maintain accuracy

• Issue intermediary communications, including back-office notifications and annual calendars

• Develop positive relationships with the Transfer Agent and internal oversight team to enhance services and resolve open issues affecting intermediaries

• Take a proactive approach to operational improvements and risk management, collaborating across teams and functions to drive improvements and adoption of changes

• Take ownership and accountability for solving issues and driving projects to successful completion

Qualifications:

• 3+ years’ experience in financial services with exposure to operational and client service functions preferred

• Experience with Alternative Funds a plus

• Bachelor’s Degree in economics, finance or accounting preferred

• Skilled in developing and collaborating working relationships with key business partners

• Strong, effective communicator, both written and verbal

• Seek opportunities for improvements or service initiatives and bring to completion

• Proficient in Microsoft Office products with emphasis on Excel knowledge

• Strong dedication to service excellence with the analytical ability to synthesize information and summarize issues

• Attention to detail and ability to prioritize the most critical business issues.

• Work both independently and in a team environment

• Self-starter who is results driven and possesses a high degree of self-motivation

• Ability to manage multiple tasks, deadlines, and responsibilities

Other

• Travel: No

• Direct Reports: No

For Princeton, NJ Only the salary range for this position is USD$95,000.00 - USD$127,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.